Shopify App : Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

About Zigpoll Customer Surveys

Post Purchase Surveys & More : Trigger web or email survey campaigns at post-purchase to collect precise feedback. Use the insights to optimize your sales and marketing.

Expand Your Audience : Use Zigpoll to capture emails and expand on existing user profiles. Pipe your data into Klaviyo, Mailchimp, and more using our integrations.

Gather deep customer insights : Build flexible, responsive, and on-brand customer surveys that will generate a flow of customer insights and inform big business decisions.

Integrations
Shopify Flow Klaviyo Mailchimp Google Analytics GetResponse Gorgias ActiveCampaign
Zigpoll Customer Surveys. Trigger surveys for post purchase...
Description

Add Zigpoll to your website and collect feedback for free.

No-code setup in seconds on both Shopify and Shopify Plus. Install the number one rated survey app and get 100 free responses from your customers every month.

Solve for iOS14 & weak marketing channels

New privacy initiatives are degrading the performance of Facebook, Instagram, TikTok, and other social and email marketing channels. Use zero-party data directly from your customers to regain control of your marketing.

Our Philosophy

Ever wonder what your customers are thinking about your products, content or store design? Just ask.

Zigpoll lets you ask key questions at any point during your funnel, including on the post purchase page or in an abandoned cart email.

How it Works

Zigpoll lets you survey your audience using polls and forms. You can create as many surveys as you like and they can be embedded on any page within your store (including checkout and order pages) or sent via email. Every poll can be fully customized to match your website.

Examples

  • Want to find out how customers felt about your checkout process or what lead them to convert? Include a post purchase survey to find out.
  • Want to understand why a customer abandoned his or her cart? Send them a link to your survey in the abandoned cart email and include a coupon code.
  • Want help deciding what new product to make? Ask a multiple choice question or let your customers write in their own answer.
  • Want a quick Contact Us or Feedback Form? No problem. Zigpoll makes it easy to create feedback forms that can live anywhere on your site.
  • Want feedback about how to improve your newest product? Use a long answer slide to ask your customers directly.

These are just a few ways that Zigpoll can be used to gather key insights for your business and increase your sales, email list, and conversion rate.

Feature Highlights

  • Automatically send a poll via email (on fulfillment, abandoned cart, etc..)
  • Post Purchase surveys embedded directly on the "Thank You" page
  • Exit Intent surveys
  • Incentivize participation with discounts and giveaways
  • Ask multiple questions within a single poll
  • Track customer responses to all polls within your site
  • Include customer metadata
  • Capture emails
  • Export data to CSV
  • Enhance your customer profiles
  • Best in class support
  • Copyrighting and strategic assistance
  • Shopify Flow support
  • Integrates with Klaviyo, Mailchimp, GetResponse, Google Analytics, Gorgias
  • Capture Zero Party Data & First Party Data

See How We Stack Up To Other Survey Tools

Compare us others like: Medallia, Survey Monkey, Typeform, Grapevine, Jotform, Qualtrics, Enquire Post Purchase Survey, Google Forms, GetFeedback, Automizely, Privy, OptiMonk, Sales Pop Up, Yotpo, Justuno, Shogun, Vitals, Seguno, PushOwl

App Images
Launch date
April 23, 2019
App rating
4.9

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].