yayloh is the next-generation return management platform for online retailers. It offers a smooth return experience for your customers and empowers your team with a powerful return management platform. We increase customer loyalty, reduce return rates and reduce processing time.

We also provide data analytics, to help you understand your returns & listen to your customers better. yayloh supports you no matter your size and how fast you grow.

Some of the features you get:

Intuitive Return Process for your customers:

• 24/7 self-service digital return form
• Return confirmation email

Improve your CX & win customer loyalty:

• Top notch UI/UX design
• Customizable to your branding & styling
• Build long-lasting relationships with your customers

Returns management dashboard:

• Access & process your returns on one platform
• Put your returns on autopilot
• Increase the quality of customer service

Available Refund Methods:

• Refund to the original payment method
• Store Credit through Discount codes
• Store Credit through Gift cards (Shopify Plus only)

Available Return Methods:

• Automatically generated return shipping labels
• Pre-printed return shipping labels
• Return shipping is arranged by the customer
• In-store

Automated Returns Rules:

• Approve or deny sending automated return shipping labels based on the location
• Enforce a return window by blocking access to the return form
• Deduct return fee automatically, country-based

We can further customize rules based on your requirements as you grow.

Shipping integrations:

Shipping carriers: Postnord, Colissimo, FedEx, UPS, DHL, and many more

Analytics & Insights:

Qualitative & quantitative data presented on a comprehensive dashboard that would help your company understand your customers better. yayloh provides insights on the products being returned, returns reasons, customers' comments/complaints, etc. Export your data in .csv format.

Integration with:

Postnord, Colissimo, FedEx, UPS, DHL, Unifaun, Webshipper & many more