Our website explains it best: getredo.com

Re:do is the first 100% free return and exchange platform that automates and solves the headaches of return and exchanges for Shopify brands and their customers

Why re:do?

Re:do is a free Return & Exchange Automation Software that seamlessly integrates with any Shopify Theme to make returns automatic & their return shipping labels completely free.

Online returns cut crucial profits from businesses everyday. Big box retailers like Amazon give customer expectations that all big or small businesses should provide free returns for all customers, leaving small businesses with the financial burden of paying for all customer’s return labels, return management software, more employees to process returns & exchanges.

Re:do will cover the cost of all shipping labels for exchange or return for credit, which means more bottom line revenue for you!

Re:do also provides an easy to use return interface that can automatically or manually process all of your business’s returns or exchanges leaving more bottom revenue by cutting employee payroll costs.

Re:do can increase customer satisfaction & trust by providing: Free returns for you and the customers in one-click Increase cart conversions and cart value Increase the amount of customers coming back through building order trust

How does re:do work?

Re:do seamlessly integrates with your theme to provide a one-click solution to cover all your customers' returns and exchanges, completely free to you and only $1 for your customer's entire order.

When a customer chooses re:do at checkout we work with the customer to facilitate any needed returns or exchanges. When you receive the return back to your return address, you can choose automation to automatically process an exchange, return for credit or return for refu d for your customers depending on your parameters.

You’ll never pay re:do for return labels, or a service fee. It’s completely free to you. You also never have to worry about paying for return labels, employee payroll or a return software again!

How does re:do impact the look of your store?

Re:do fully integrates with your theme and brand. Add your brand font, colors, logos and other on brand solutions within settings after install.

How do I get started with re:do?

To get started, click the button labeled “Add App”. If you’re logged into Shopify you’ll be asked to authorize the connection between your store and re:do. This allows us to install our widget on your cart page.