Why an online store needs a forum

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store.

What can you do with a forum

You can build a forum for:

• Customer support forum
• Product pre-sales Q&A
• Community discussions
• Offer customers the promotion and discount.
• Private discussion groups

Paid Memberships

[ New ] Merchants can create a paid forum, requiring a membership fee (one-time or recurring) to be paid before joining.

Key features

⊕ Front store:

• Create new topics, edit topics
• Create new posts, reply posts, edit posts with WYSIWYG editor
• Upload an image and insert into posts
• Mention someone
• Search contents
• Like posts
• User profiles and edit profiles, notifications
• Admin and Moderators can manage topics and posts from the front store.

⊕ Admin page:

• Manage forums
• Manage topics and posts
• Manage users
• Manage display and settings

Customization

You can customize the display, colors, menu and add more CSS and JS files into your forum page.

About Xenforum

Xenforum is the leading application with 6 years of experience in e-commerce platforms for providing forum building solutions.