Shopify App : Reviewbit WhatsApp Reviews

Collect & display product reviews via WhatsApp

About Reviewbit WhatsApp Reviews

Automated WhatsApp requests : Collect product reviews, site reviews and photo/video reviews on WhatsApp. Offer discounts to your customers through Reviewbit chatbot.

Personalized review requests : Add to/edit the existing text to match your brand voice. Using inserted variables, add customer’s name, product name etc. in the messages.

Show reviews as social proof : Display customer reviews, photos, and videos in attractive widgets as social proof on your product page and gain customer trust.

Integrations
Loox Judge.me Yotpo WhatsApp stamped
Collect more reviews than you ever did
Description

Reviewbit is a unique product review app to send personalized automated review requests through WhatsApp. An intuitive, easy-to-use interface lets you collect customer feedback and showcase them on your product page with ease. Our thoughtfully designed pricing plan caters to businesses of all sizes and industries.

Reviewbit is trusted by thousands of Shopify and Shopify Plus merchants to add social proof to their products and boost sales.

What is special about Reviewbit?

With Reviewbit you can:

  • Utilize the high open rate of WhatsApp to your advantage
  • Connect better with customers through personalized messages
  • Collect testimonials through an intuitive chat UI
  • Choose from multiple message templates
  • Edit the templates as per your preference
  • Schedule requests based on order/delivery status
  • Set request reminders at every stage- text review and photo/video review
  • Collect photos and videos along with written reviews
  • Send review requests on orders placed prior to installation
  • Display photo/video requests in eye-catching widgets
  • Send discount coupons as incentives for product reviews
  • Send requests in 11 languages- English, Spanish, German, French, Indonesian Bahasa, Arabic, Hebrew, Dutch, Portuguese, Italian, and Turkish
  • Integrate easily with other Shopify review apps
  • Offer prompt customer support through WhatsApp
  • Export/import reviews to/from CSV files to better organize data

How are WhatsApp review requests better than email requests?

  • WhatsApp has a higher open rate than email. Chances of your requests getting noticed are higher
  • Review requests sent through WhatsApp have a higher response rate than those sent through email.
  • Unlike email requests, they won’t end up in the spam folder.

WhatsApp charges per conversation are applied after successful delivery. Charges depend on the destination country.

The messages are sent through your WhatsApp Business API-approved number. Contact customer care for your WhatsApp Business number verification. Any change made in the templates also needs to be verified and approved by WhatsApp.

How do I get started?

Single-click installation and an intuitive UI will help you get started in minutes.

After you install the app from the Shopify app store, click Enable Chat Flow button to activate the chat flow.

Import the details of your past orders so that you can start sending requests immediately.

You can start with the Free Plan and upgrade to any of our higher plans depending on your business needs.

Gather user-generated content (UGC) to strengthen your brand and increase conversions! Install Reviewbit Now! Contact us for more details.

App Images
Launch date
July 19, 2020
App rating
4.7
Top features

Up-to-date tech: works with the latest themes

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].