Shopify App : WhatsApp Chat Order Support

Discuss & Satisfy Order in WhatsApp Chat to Ensure Checkout

About WhatsApp Chat Order Support

Notch Up Customer Support : Customers get fast communication channel to talk to a representative. It is reliable and simple: as easy as chatting with a friend.

Generate More Leads : Get more leads when the customers, who are reluctant to call or send an email for product inquiries, can discuss it on WhatsApp.

Increase Store Conversions : Discussion on WhatsApp can satisfy the potential customer in placing the order with a direct checkout link provided in chat.

shopify whatsapp integration to order / chat on whatsapp
Description

Give your customers the facility to initiate an order on WhatsApp chat without any hesitation with WhatsApp Assistant App. Display 'WhatsApp Assistant' button on multiple pages such as products, collections, and cart. Add an official WhatsApp contact number to ensure the potential customers are discussing a product with the right person. Whatsapp plugin further facilitates the users in discussion with prefilled messages so that they can drop a message with a click. Exclude specific products and collections to avoid users asking about them. Use different customization options for the WhatsApp button & popup. Customers can get a link in WhatsApp to quickly checkout or schedule the draft order deletions.

I am Ready for Help!

If you are facing any difficulty in using the Extendons Whatsapp Assistant App our team is here to help you in every aspect of coding, configuration, & customization.

Features

  • Add Order on WhatsApp button to Store
  • Display it on the Product, Collection, & Cart Page
  • Provide an Official WhatsApp number
  • Exclude specific products or collections
  • Compose prefilled messages for Customers
  • Personalize WhatsApp button and popup
  • Schedule draft orders deletion

Encourage Customer Discussion on Store

By adding an 'Order on WhatsApp' button on the store, you can invite useful and productive queries from potential customers that serve as qualified leads.

Display WhatsApp Chat Button on Multiple pages

You can choose the ‘Order on WhatsApp’ button to appear on products, collections, and cart pages. Select as it seems suitable.

Add Official WhatsApp Number

Provide an official WhatsApp number that is managed by the focal person of the store so that all the queries are dealt with care & timely manner.

Exclude Some of the Products

You can set aside some of the products or collection items from displaying the 'WhatsApp Assistant' button.

Prefilled Messages for Customers

You can compose prefilled messages for the customers so they can click and send a message. You can write custom text as starting & ending messages.

Personalize WhatsApp Button

You can change the label, background color, & text color of the WhatsApp button to mold its display according to the desired goal.

Modify the Design of Popup/Model

The app provides exclusive customization options for the popup. From changing different labels to background & text color, you can design a completely new popup for your store.

Delete Draft Orders Automatically

You can schedule the deletion of draft orders that are created on behalf of customers but are not fulfilled. You can set its frequency as daily or weekly, choose a time, or configure deletion after specific hours of its creation.

App Images
Launch date
October 04, 2021
App rating
4.5
Top features

Seamless workflow: use directly in Shopify admin

Up-to-date tech: works with the latest themes

Social media links
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About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at matej@kontros.com.