Shopify App : WhatsApp Chat Widget SeedGrow
WhatsApp chat widget, contact button and customer service
About WhatsApp Chat Widget SeedGrow
Gather instant feedback : Get messages from customers with the same ease in which they can reach their friends and family.
Higher quality communication : Allow customer queries through chat widget and ecommerce buttons that help them reach the right person.
Leverage the data : With all the conversations, you can understand your customers and serve them better.
Shopify WhatsApp Integration: How do you do it?
WhatsApp makes online interactions instant, easy, and powerful. It helps ecommerce companies overcome the limited physical customer interaction.
By providing WhatsApp chat button on your Shopify store, you allow customers to have a chance to communicate with your brand in the way they want:
- Display WhatsApp floating widget on product page, collection page, blog, home page, and more.
- Display WhatsApp click-to-chat button in the "Product information" section on product pages.
- You can add many WhatsApp accounts including WhatsApp personal number, WhatsApp Business phone number, WhatsApp invite link, or WhatsApp group link.
- Add working hours, estimated response time notice, days off schedule, show/hide agents based on their availability, and so on!
Click to Chat Button
This app allows you to display ecommerce WhatsApp buttons on all product pages. With this button, shoppers can easily reach your business profile if you're using WhatsApp Business phone number, or chat with your sales team members if you're using their personal WhatsApp phone number.
Customizable Button
You can add more than one support agent and sales rep on the product pages. There are options to show customers that the agents are away or online. You can customize buttons with unlimited colors, button shapes, and label message.
Floating Widget
Customers can start a conversation anytime using the floating widget as a chat button. By having a WhatsApp-integrated e-commerce store, you can consistently stay in touch with your potential customers, and increase brand recognition.
Design and Preview
This app allows you to design your floating widget while seeing its outcome in real life. This widget is more than a single button, it can expand into a list of support members so that customers can pick the most suitable one to chat.
Customize the click-to-chat button
- Text/background color, width, spacing, title, description, etc.
- Response time expectation
- GDPR compliance notice
- Show/hide widget on desktop/mobile
Seamless workflow: use directly in Shopify admin
Up-to-date tech: works with the latest themes
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About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].