Shopify App : WhatsApp Chat + Abandoned Cart

Sell on WA + Abandoned Cart + Campaigns + Inbox + Green Tick

About WhatsApp Chat + Abandoned Cart

Send Product Catalogs at Scale : Send up to 30 product details along with images, descriptions, prices, and more to customers on WhatsApp as part of campaigns & auto-replies

Automated Store Notifications : Set automated reminders for COD confirmations, shipping updates, abandoned carts, & discount offers. Timely nudges will result in sales

Team Inbox & Chat Widget : Add free chat widgets to your e-store & collaborate with unlimited team members to offer customer support at scale on WhatsApp

Integrations
WhatsApp Facebook Ads ZOHO CRM WooCommerce Google Sheets WebEngage
Description

Integrate your store with Interakt, (official WABA API) and convert business inquiries into paying customers.

3 simple steps to get started with Interakt

  1. Install Interakt
  2. Link your verified FB Biz account with Interakt
  3. Verify the number you want to link with Interakt

Sell on WhatsApp

Transform WhatsApp into a sales channel, send product messages at scale to customers on WhatsApp Chat as part of campaigns & auto-replies

Green Tick Verification

Apply for an official WhatsApp business API approval for your store on sign-up.

Automated Business Notifications & Broadcast Campaigns

Engage with 1000s of opted-in customers in full-funnel conversations with a powerful notifications engine for seamless customer engagement and higher conversions.

Pre-purchase Notifications

  1. OOO, Welcome Greetings, Delayed Messages - Manage customer expectations by triggering automated intent-based WhatsApp chat messages during & after business hours.
  2. Abandoned Cart Recovery & Back-in-stock alerts - Send instant reminders to customers nudging them to complete the purchase.

Post-purchase Notifications

  1. Send Order, Payment & Shipping Updates
  2. COD Order Confirmation - Eliminate the risk of COD order cancellations, send WhatsApp Chat messages with a verification link to customers.

Loyalty & Referrals

  1. Discount & Offers - Send promotional & discount messages on WhatsApp Chat via Interakt to inform customers about new offers.
  2. Feedback - Ask for customer feedback through pre-approved notifications and much more.

Shared Team Inbox

Support your store customers through a shared team inbox and respond to queries instantly with a single WhatsApp Business API Number.

Conversation Analytics

Track business KPIs, agent, and campaign performance via analytics and monitor response & resolution times to improve your customer experience.

Integrations

Interakt enables quick integrations with popular eStores, CRMs & business apps. Any app can integrate smoothly with Interakt’s public APIs.

Access Interakt on the go, available on App Store & Google Play Store!

TOTAL MONTHLY BILLING = 1 + 2

1- Subscription Charges based on your plan

2- Country-wise Conversation Charges(User/Business initiated)

All plans include up to 1000 free conversations a month

a) Starter Plan: 0.0042 USD for User initiated conversation and 0.0068 USD for Business initiated conversations.

b) Growth Plan: 0.0041 USD for User initiated conversation and 0.0067 USD for Business initiated conversations.

c) Advanced Plan: 0.0040 USD for User initiated conversation and 0.0066 USD for Business initiated conversations.

Above rates valid when destination number is Indian. For other countries refer to our website's pricing page

App Images
Launch date
July 14, 2021
App rating
4.8
Top features

Speed tested: low impact to your online store

Social media links

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at matej@kontros.com.