WhatsApp Bot : Improve sales and support by connecting with visitors and existing clients on Whatsapp, Facebook Messenger and live chat on your website.
Amazon/Google Reviews : Ask feedback from customers and resolve their queries to avoid negative reviews. Ask 1 click review from happy customers on Amazon/Google.
Auto Abandoned Cart : Reach out to cart abandoned customers on Whatsapp/Messenger as they drop off. Resolve their queries using automated bot and manual chat.
Engage site visitors like offline stores on Whatsapp, Facebook and your own Shopify store website. Help them in finding right product using our automated chatbot.
Resolve most of the customer queries using automated chatbots. It is capable of resolving queries like order tracking, replacements, COD queries, shipping queries and other issues.
If chatbot is not able to handle customer query. It alert to the customer support team immediately for a quick manual response.
Follow-up with users who have abandoned cart, resolve queries and convert them to successful sales. Re-engage them after some time if they changed their mind.
Send regular offers / discounts to your existing customers to improve repeat purchase. Resolve their queries using chatbots and manual chat.
Create your own newsletter and send regular automated email communication to your customers.
Provide a personalised experience to the leads coming from Facebook, Instagram and Google Ads.
Up-to-date tech: works with the latest themes
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].