Shopify App : VoxFeed: Brand Advocates

Let your happy customers promote your brand on social media.

About VoxFeed: Brand Advocates

Let your fans tell your story : Convert your customers and fans into a team of content-creating social media advocates.

Build your advocate community : Onboarding, content review and approval, success metrics, advocate rewards - all in an integrated, easy-to-use platform.

Reach your goals : Reach new audiences with powerful and authentic social media content.

Description

About VoxFeed

Convert your loyal customers into enthusiastic product advocates. Collaborate with them to create and share authentic social media content promoting your brand and community.

VoxFeed covers the end-to-end process.

  • Recruit, onboard, and manage the long-term relationship with your advocates.

  • Segment your advocates (by age, location, interests, reach, engagement, etc) to reach just the right audience.

  • Create and share campaigns that guide them on the types of social media messages you'd like them to communicate.

  • Collaborate, review, approve, and schedule their content proposals.

  • Coordinate compensation. Discounts, free product, access to special promotions, or cash - VoxFeed handles them all.

  • Get real-time metrics about your campaign's performance.

Easy Set Up

No tech knowledge needed. Set up and run your first campaign in minutes.

Convert Customers to Advocates

At checkout your customers see a pop-up inviting them to join your advocate community. One click takes them directly to your VoxFeed's onboarding campaign.

Get to Know Your Community

Once they join, you'll be able to review their social media profile such as their audience demographics, what type of content they normally post, as well as expected results from their participation. You can select the right advocates for your brand on a one-by-one basis (VoxFeed Select).

Also, you can amplify your campaign by adding VoxFeed Plus. Simply identify the type of advocate or audience you'd like to target and broadcast your campaign to ALL advocates that match your stated goals. Advocates are notified when they qualify and can opt-in to the campaign.

Maintain Control and Visibility at All Times

Your brand's reputation is always safe because social media content is never shared until you specifically approve it. You always have the last word. Once you approve and schedule the publications, VoxFeed automatically tracks the post’s performance so that you can check it out in real time.

Build Long-Lasting Advocate Relationships

Stay in touch with your advocates by creating multiple collaboration opportunities. The more you work with them, the better they get at promoting your core messages, and the more you learn about which advocates resonate best with which types of potential buyers.

App Images
Launch date
April 19, 2021
Social media links

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].