Shopify App : Video Chat ‑ VidioCall

One-click video chat for customers to enhance sales or support

About Video Chat ‑ VidioCall

Real-time video call : Attend to your hottest customer sales queries via real-time video call

CRM Integrations : Get notified in a place where you work and without switching between tools.

Better tools, more sales : VidioCall in Shopify means better tools to connect with customers, demonstrate products, answer questions and make the right recommendations

Integrations
Slack FreshSales SMS Email
Description

About VidioCall

VidioCall is a live video call and screen-sharing product that enables you to interact directly with your customers. Use audio and video to make a real life connection with customers.

The VidioCall button augments your sales power. When integrated with your CRM tool such as Email, Slack, ZenDesk and others, this Shopify integration empowers your agents to attend your customers in real-time. They will now be able to demo a product over video call and guide a customer by sharing their screen and by helping in complete a purchase step by step.

How it works

  • Customers connect with you using a help button in your website, and in specific product page.
  • You will then receive instant notifications when a customer wants to talk with you.
  • Join from a computer or right from your smartphone.

Key Benefits

  • Attend to your hottest customer sales queries via real-time video call
  • Get notified in a place where you work and without switching between tools.
  • VidioCall in Shopify means better tools to connect with customers, demonstrate products, answer questions and make the right recommendations. In Short, close more sales.
App Images
Launch date
November 10, 2020
App rating
5.0
Top features

Seamless workflow: use directly in Shopify admin

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].