Upzelo helps Ecommerce businesses increase revenue and grow 'subscribe & save' customers by fighting churn and increasing retention through real-time data analytics, customised offers and better customer feedback.

Gain real-time Insights into your subscription data

Obtain accurate analytics and real-time updates on your MRR, ARR, NRR, Churn, LTV and so much more. Benchmark your subscription business against other comparable companies, to see how well you're performing and take action to increase your customer retention.

Reduce your customer churn with Retention

Build and grow your customer retention by serving the right offer, to the right audience, at the right time. Top features include the creation of surveys, cancellation flows, audience segmentation and offer building.

Upzelo is able to process your cancellations and offers by making a secure connection with your Recharge Payments account, using your API keys.

You can improve your customer scoring accuracy by connecting to your customer engagement tools. With one simple and secure authorisation, Upzelo can use your customer data to measure the value of your customers.

Our layers of security and end-to-end encryption keep you in full control of your customer data and help protect your website at every step.

Benefits:

• Get better insights Understanding why subscribers cancel helps you know where to invest. Upzelo’s exit surveys capture rich data to show you where product and marketing spend could be improved.
• Reduce churn Upzelo steps in before cancellation to help reduce churn, so you won’t need to waste time and money winning back lapsed customers.
• Discover the most effective offers Different customers need different offers. That’s why Upzelo lets you test which offers have the most impact on your customers.
• Retain the right customer

It’s tough to know which customers are worth keeping. Sit back and let Upzelo’s scoring engine do the hard work for you. It creates a real-time score based on things like subscription length and spend, to help you recognise and save high-value customers.