Greet in-coming shoppers 1:1 : Assist shoppers with finding products and building order item-by-item. The session stays connected from page to page across the site.
Built for Maximum face-time : On busy days, assist shoppers in a queue. During slow hours, greet serious shoppers proactively. Our algorithm ensures maximum face-time.
Offer personal discounts live : Generate single-use discount codes during sessions and send to the shopper. These personalized codes are ready for redemption at checkout.
Uptok is a very practical and advanced video chat platform for online shops because it is designed to maximize face time between your sales team.and high-intent shoppers in your website.
HIT START. START SELLING.
Shoppers asking for help are placed in a queue or are immediately connected to the next available salesperson. The sessions run seamlessly from page to page and allows shoppers to use just audio or turn their camera on. You can:
A POWERFUL WORKSPACE
Uptok has a powerful digital workspace to host the shopping sessions. On one robust screen, you can keep an eye on the queue of shoppers, run your sessions, look up products to suggest and generate personal discount codes during a session.
In addition, salespeople can proactively reach out to active shoppers and greet them with a non-intrusive video stream right on the product page. No plugins involved. You can:
A RELATIONSHIP OF TRUST
Face-to-face conversations add the element of trust that has been missing from e-commerce. Collect information with shopper's consent and build first-party data like never before.
OPEN FOR BUSINESS FACE -TO-FACE EVERYWHERE
Expand your reach to new markets while making real human connections without incurring the cost of a physical store.
SET UP YOUR SALES TEAM ANYWHERE
Set up a sales studio or serve shoppers from home. It's time we stop hiding our smiles behind a mask and REOPEN SAFELY from our home.
SKY'S THE LIMIT FOR ALL TYPES OF BUSINESSES
DON'T JUST WIN CUSTOMERS. WIN HEARTS. Uptok is a blank canvas where you can paint your brand's experience one conversation at a time. This is the New Normal.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].