Shopify App : Turnr

Simple and sustainable returns

About Turnr

Approach : With our white label returns platform you can, within minutes, customize our returns portal to integrate with your look and feel.

Exchange : The Turnr exchange feature allows the customer to get the right size or color of the product.

Customer- and Product Data : View and analyze customer- and product data comprehensively.

Integrations
Ongoing WMS Prime Penguin DHL
Turnr - Simple and sustainable returns
Description

Turnr

SIMPLE AND SUSTAINABLE RETURNS

Today, a return is associated with a high cost for both your bottom line and the environment. By digitally transforming the returns process with Turnr, you can convert the cost into profit.

Turnr automates your return policy and reduces the amount of refunds, which increases sales and provides a better returns experience - maximizing the likelihood of repeat customers

APPROACH

With our white label returns platform, you can, within minutes, customize our returns portal to integrate with the same look and feel as your website

EXCHANGE

The Turnr exchange feature allows the customer to get the right size or color of the product, making it possible to convert a potentially lost order into a new one, resulting in a happy and satisfied customer

CUSTOMER- AND PRODUCT DATA

View and analyze customer data comprehensively - e.g., returns/spending behavior, profitability, and summarized product-level customer reviews (sizing, quality, etc)

AUTOMATE

Automate manual entry points such as refunds and complaints - reducing cost and improving efficiency

C2C RETURNS (only in Sweden & Norway, more countries coming soon)

Invite your customers to shop more sustainably by reducing the negative environmental impact of each purchase

With our cutting edge and forward-thinking technology, we match orders with returns and present the shopper to get a returned item sent directly to them (with a “green discount” or a gift card) instead of getting a new one from the warehouse

This reduces the high cost of the returns process, enabling you to instantly convert returns into new sales, all while you and your shopping customers are doing good for the environment

App Images
Launch date
July 18, 2022
Top features

Up-to-date tech: works with the latest themes

Social media links

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].