Turnr

SIMPLE AND SUSTAINABLE RETURNS

Today, a return is associated with a high cost for both your bottom line and the environment. By digitally transforming the returns process with Turnr, you can convert the cost into profit.

Turnr automates your return policy and reduces the amount of refunds, which increases sales and provides a better returns experience - maximizing the likelihood of repeat customers

APPROACH

With our white label returns platform, you can, within minutes, customize our returns portal to integrate with the same look and feel as your website

EXCHANGE

The Turnr exchange feature allows the customer to get the right size or color of the product, making it possible to convert a potentially lost order into a new one, resulting in a happy and satisfied customer

CUSTOMER- AND PRODUCT DATA

View and analyze customer data comprehensively - e.g., returns/spending behavior, profitability, and summarized product-level customer reviews (sizing, quality, etc)

AUTOMATE

Automate manual entry points such as refunds and complaints - reducing cost and improving efficiency

C2C RETURNS (only in Sweden & Norway, more countries coming soon)

Invite your customers to shop more sustainably by reducing the negative environmental impact of each purchase

With our cutting edge and forward-thinking technology, we match orders with returns and present the shopper to get a returned item sent directly to them (with a “green discount” or a gift card) instead of getting a new one from the warehouse

This reduces the high cost of the returns process, enabling you to instantly convert returns into new sales, all while you and your shopping customers are doing good for the environment