Shopify App : Try@Home

Try Before You Buy - Made Easy

About Try@Home

Increased Conversions : Customers only pay deposit for tried items, they keep what they truly love. Reduces risk, reduces cart abandonment and wins customer loyalty

Increased Order Values : The research shows customers buy more when they try more. Try@Home boosts purchasing confidence significantly increasing average order value

Reduced Refunds & Easy Returns : Refunds reduced by instant exchange orders and store-credits. Easy Returns admin with auto restocking /refunding action buttons on dashboard

Integrations
eparcel Starshipit Australia Post
Description

All-In-One – Platform

Our all-in-one platform will provide your customers with a Try before they Buy experience so they can try, touch and feel your products in the comfort of home for just a deposit. Being a whole platform not just a Try service means we streamline everything you need in the one place including customer returns, refunds, shipping, inventory, and logistics. Try@Home takes the pain out of the standard pay now, try later model of online shopping. A new way to offer convenience, comfort, and risk-free online shopping to enhance your customer’s experience. Risk free shopping in 4 easy steps: Customers select multiple items to Try, pay a deposit, Try items at home and only pay for what they keep. It has never been easier to delight your customers and grow your sales.

Increased Conversions

Customers pay a deposit for tried items and only pay for what they keep and love. Reduces risk, reduces cart abandonment, and wins customer loyalty.

Increased Order Values

Try@Home boosts purchasing confidence significantly which increasing average order value. The research shows when customers try more they buy more.

Reduced Refunds & Easy Returns

Refunds reduced with instant exchange orders and store-credits. Streamlined auto restocking and refunding action buttons on a smart dashboard make it fast and easy for you and your customers.

All-In-One – Platform

  • Try service
  • Split payments
  • Post-sale bundles and upsells
  • Inventory management
  • Shipping tracking
  • Returns portal with rapid exchange service
  • Instant store credits & curated refunds
  • Global reverse logistics
  • Customer reviews and promos

Key Features

  • Enriched cart experience which allows brands to control the features offered
  • Instant exchange enablement to reduce lost sales
  • Enhanced data capture for data & analytics reporting for improved decision making on styles, quality & sizes
  • Back-end processes simplification & automation to reduce expenses on apps & admin staff
  • Inventory full visibility & control to enable quicker re selling
  • Streamlined & automated refund process with smart prompts to rescue the sale

Additional Features

  • Email Notifications throughout the order journey to completion
  • Try Expiry Email Reminders
  • Auto-invoicing for expired Try orders
  • Extensive Return Reasons selection
  • Shopify discounts can be used as per usual
  • Automatic Shopify Restocking
App Images
Launch date
February 16, 2022
App rating
5.0
Top features

Seamless workflow: use directly in Shopify admin

Up-to-date tech: works with the latest themes

Social media links
Latest Blog Posts on tryathome.com

Why Headless Commerce Is On The Rise

[2022/07/21 03:51:29]

If you're looking for a way to move your e-commerce options into the digital age, headless commerce might be the answer. Today's digital consumer requires...

Sustainability in E-commerce: New Trends for 2022

[2022/05/27 03:11:54]

Sustainability in e-commerce new trends for 2022 The impact of the e-commerce industry on planet Earth and the environment is a much-discussed topic among business owners and retail experts. As consumers become more aware of their individual carbon footprint, they are putting pressure on brands to be more sustainable. As an industry, e-commerce is growing rapidly. In fact, total global sales are expected to reach $4.8 trillion in 2021. There are many examples of successful e-commerce companies such as Amazon, Alibaba and eBay that have been around for decades and continue to grow year after year by offering their customers the latest innovations in technology or product offerings. There are also many other examples of failed or struggling companies that have not been able to adapt quickly enough or find innovative ways to compete with the larger players within their market space. Consumers have high expectations from the brands they purchase from and rely on.

Three Tips To Optimise Your Store

[2022/05/26 06:39:02]

I

Try@Home Returns Processing Automation

[2021/03/15 08:51:56]

Try@Home Returns Processing Automation It is said that “necessity is the mother of invention”, and this was the driver behind our creation of the Try@Home Automated Returns process. The process of customers trying goods at home includes the natural by-product of product returns.  These are not the same as the returns of BOUGHT products.  These [...

Upselling with Try@Home

[2021/03/15 08:06:11]

After implementing the Try@Home system for Sirens Swimwear, which significantly increased our average order value (AOV), our next question was – what can we do next to increase AOV even further? By now, our customers were comfortably using the Try@Home system, trying products at home first, then deciding which to keep, and returning unwanted items using our simple returns process.

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at matej@kontros.com.