Shopify App : TrackMage: Tracking & Upsells

Provide Amazon-like customer experience to get extra sales!

About TrackMage: Tracking & Upsells

No-Effort Customer Upsells : With TrackMage, 7% of customers (on average) make a second purchase directly from your branded tracking page.

Save Time On Customer Support! : Remove 70% of all shipping-related support requests with automated notifications for all shipment status changes.

Gain Quality Reviews Easily! : Gain positive reviews from your customers at the right time—after each order is delivered! Boost sales with social proof and repeat orders.

Integrations
Zapier WooCommerce
BIGGER than just shipment tracking
Description

Real-time tracking of all your global shipments—and that’s just the start

Track all global shipments in real time

With over 1,000 global carriers, TrackMage effortlessly follows your entire network of deliveries and provides all core shipping information—for you and your customers. View all shipments on your TrackMage dashboard and group shipments by location, carrier, order number, customer and more.

Upsell customers on your branded tracking page

With TrackMage, 7% of customers (on average) make a second purchase directly from the tracking page.

Eliminate 70% of WISMO support requests overnight

Your real-time status updates will remove most of your shipping-related support requests.

Automatic shipping alerts for every order

TrackMage sends customers automatic alerts for any shipping status changes. You can personalize all messaging including the language.

Collect 5-star customer reviews like magic

Automatically collect reviews through your tracking page. Use the best reviews for marketing or social media.

Reduce the impact of delayed or failed deliveries

Send collection reminders (for shipments left at the post office) and personalized updates for any delays.

Validate new customer shipping information

Typos in shipping or contact fields can make orders impossible to fulfill. Our custom tool automatically checks email and shipping addresses for common typos, before prompting customers to make corrections.

Powerful wholesaler capability

For every order, you can view all shipments on a single page. You can give your whole team access to the platform, share the data with clients, and be proactive about delayed or lost shipments. PLUS:

  • Control permissions for multiple users, including read-only
  • Improve shipping times & reliability with advanced carrier analytics
  • Group shipments by specific criteria: date, carrier, order number, country etc.
  • Dedicated client-facing tracking pages (bulk clients can see all their shipments in one place)
  • Connect multiple warehouses or stores

Easy and Fast Setup

Take advantage of our white glove Express Onboarding for same-day, hands-off setup by our engineers. Got your own tech team? We make it easy for them to fully integrate TrackMage with your store.

TrackMage is the easiest way to transform your order fulfillment process and delight your customers—add the TrackMage app to get started!

App Images
Launch date
March 25, 2021
Social media links
Latest Blog Posts on trackmage.com

An Insight into the Top 10 Global Marketing Challenges Expected in 2023

[2023/03/17 02:16:30]

In the fast-paced world of global marketing, businesses face a growing number of challenges. These problems include: keeping up with the latest technologies navigating regulatory changes creating personalized customer experiences Marketers have their work cut out for them. That’s why we’ve created this blog post.

How to Boost Your Shopify Store Revenue with Free Shipping Strategies

[2023/03/15 01:14:24]

Are you tired of struggling to increase your Shopify store’s revenue? Do you find yourself constantly searching for new and effective strategies to boost your sales? Look no further than Shopify free shipping! In today’s competitive e-commerce landscape, offering free shipping has become increasingly important. Customers expect fast and affordable shipping options.

Shipping Solutions for the Different Needs of E-Commerce Stores: Importance of shipment tracking and receiving good customer reviews

[2023/03/12 12:59:19]

For any eCommerce business to thrive, giving customers a positive experience is non-negotiable. Delivering on customer expectations is how you turn one-time shoppers into lifelong customers. Part of meeting customer expectations is managing their expectations. In the age of Amazon and other online giants, customers have come to expect a certain level of shipping speed.

How Transactional Emails Can Damage Your Company’s Reputation

[2023/03/10 08:43:42]

Are you tired of sending transactional emails that damage your company’s reputation? Signs that you need to change your approach include the following: low open rates high unsubscribe rates low engagement rates These are key indicators that your audience is not connecting with your content, and it’s time to switch things up.

16 Marketing Trends You Need to Know For 2023

[2023/03/08 10:52:31]

Are you eager to set yourself apart from the competition and make 2023 a hallmark year for your marketing success? In the ever-changing world of marketing, it can be hard to stay ahead of the game.

How to Drive Organic Growth: 5 Ways to Boost Organic Growth

[2023/03/07 12:26:05]

Are you a startup looking for ways to grow your business but feel like you’re up against some big players in your industry? Don’t worry, you’re not alone! The good news is that there are some tried-and-true ways to boost organic growth. The best part is that they don’t require a huge budget.

Take Your Email Marketing to the Next Level with Automated Workflows: Here’s How

[2023/03/06 07:43:01]

So you spent hours crafting the perfect email campaign, only to have it fail and not get you the results you wanted. Well, you can say goodbye to such disappointment. There is a solution to your email marketing woes: automated workflows. Automation can take your email marketing to the next level.

11 Sales Optimization Strategies to Drive More Revenue in 2023

[2023/03/05 03:57:31]

Are you tired of lackluster sales figures? Do you want to give your revenue a turbo-boost in 2023? If so, we’ve got 11 game-changing sales optimization strategies that will shake up your approach and drive more money to your bottom line! These strategies will take your business to the next level ASAP.

Unlocking the Power of Brand Positioning: A Comprehensive Guide for 2023

[2023/03/04 01:42:42]

Creating a strong brand position is crucial for businesses looking to stand out in a crowded market. So if you want to take your business to the next level in 2023, investing in a strong brand positioning strategy could be your ticket to success. Excellent brand positioning can build a base of loyal customers.

Maximizing Your B2B Marketing Efforts in 2023: A Comprehensive Guide

[2023/03/03 06:26:16]

B2B marketing is the hardest type of marketing, but it’s also the most rewarding. If you can get it right, your business will never be the same again.

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].