Beat the Crowded Email Inbox : Rise to the ranks of the bigger stores by sending real mail. Surprise your customers and stay engaged with them after their purchase.
Increase Repeat Purchases : Encourage repeat purchases with automated expiring discount codes on every postcard.
Target High-Value Customers : Send postcards only to customers who spent over a certain amount to maximize your return and target only high value relationships.
Joe is a high value customer and spends $152 at your store. Two weeks later he gets a card thanking him from the founder and giving him 10% off. He's excited and surprised to have received a real postcard and puts it on his desk. He realizes he has to buy a gift for his wife and sees that the card expires in one week. He makes another purchase giving you another $100 to your store.
This worked because you setup Touchard on your store to send 10% off to any new customer who spends over $50. You customized the postcard to be sent two weeks after purchase and for the coupon to expire one week after that. This all cost you 99 cents and happens automatically for any new customers.
Have questions? Just send an email to [email protected] or install the app and chat with us!
Speed tested: no impact to your online store
[2017/01/16 10:29:34]
When it comes to retaining existing customers and getting new customers, there are three basic options. Unbeatable prices. Think Wal-Mart here. Their customer service is terrible but they’re prices are amazing, so people are willing to put up with poor service. Yes, they hate going to Wal-Mart, but they’ll put up with it for the low prices. World class products. Think ...
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].