Thank new customers : Send a personalised thank you email when a new customer makes and pays for their first order
Thank repeat customers : Send a personalised thank you email when a repeat customer makes and pays for their second order
Auto-send thank you emails : Auto-send and schedule thank you emails without having to approve them all manually. Send after customer receives or pays for an order
Thank you emails are a great way to engage your customers and let them know that you're there for their needs and you appreciate their business. Writing thank you emails for each new or repeat customer can be time consuming though and this is where Engagely can help automate the process.
With Engagely, a default personalised thank you email template for new and repeat customers is created for you. Don't like the default thank you email templates? they can be edited to your liking.
We currently track 2 customer segments: - New Customer (1st purchase) - Repeat Customer (2nd purchase)
More segments to come!
When auto-send is enabled, Engagely will automatically send a thank you email to customers if it's their first order or second order with your store.
Auto-send can also be scheduled to send emails from 1 hours to 72 hours after a customer receives or pays for an order.
Engagely provides reporting for emails sent in the last 30 days. Engagely tracks if emails were delivered, opened, or received complaints. You can also export your customer segments.
Manage queued emails that weren't sent out yet by removing them from the queue at anytime or send emails manually by disabling the auto-send feature.
Currently 2 email templates are available but more templates and segments to come.
Send your first 500 emails for free, after that you need to pay as you go for the number of emails you wish to send.
Seamless workflow: use directly in Shopify admin
Speed tested: no impact to your online store
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.