Shopify App : tawk.to Live Chat

Messaging app to monitor and chat with site visitors

About tawk.to Live Chat

Gain insight : Gain valuable insights when you monitor and chat with your website visitors in real time.

Increase conversions : Greet new and returning visitors, help them through pain points, and message before they abandon carts.

Stay connected : Stay connected anywhere and respond to your customers from your computer or mobile device.

Integrations
Zapier Wordpress Google Analytics Webhooks
Description

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and your own knowledge base.

Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.

Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Why use tawk.to?

tawk.to’s live chat app, knowledge base and ticketing system integrate seamlessly with your Shopify store, allowing you to assist visitors in the moment of decision and provide real-time support and service to your customers.

  • Save time and simplify — monitor and chat with visitors on multiple websites from a single dashboard interface

  • Personalize greetings and share promos with trigger messages based on your visitor’s location, past visits, page views, and more

  • Provide fast, accurate responses with canned “shortcut” message templates for live chats and ticketing

  • Easily share answers to FAQs and provide self-help to customers with your own Knowledge Base

  • Create and assign tickets in a built-in support desk and ticketing system, making it easy to follow up and create outstanding customer experiences every time

Support

tawk.to offers 24x7-365 live support.

App Images
Launch date
November 16, 2015
App rating
4.4
Top features

Seamless workflow: use directly in Shopify admin

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].