Increase Sales : A toll-free number gives your shop a professional look & feel and and make sure your customers know you're a real shop, run by real people.
Better Customer Support : Answer your customer's questions and also get evenings and weekends off by sending calls to voicemail when you're not available.
Protect your Privacy : Use your Switchboard toll-free number to sign up for Google Merchant and on your Shopify store to protect your privacy.
Toll-free Phone Number for your Store
Switchboard makes communication with your customers easy, resulting in higher sales. You get a toll-free phone number that makes your store look professional and allows for direct communication with current and future customers. And you can record calls to easily resolve potential future disputes.
Providing a toll-free contact number makes your store look professional and lets customers know that you are a real store, run by real people.
Switchboard lets you pick a phone number that you can safely put on on your store which acts as a proxy between your customers and your personal phone number, protecting your privacy.
Switchboard puts you in charge of your schedule. All calls and text messages are routed transparently from the customer via your store phone number to your personal phone number. You can set a schedule and have full control over when you want to be available and when you rather have the voicemail system answer incoming calls.
You can receive and respond to text messages when is convenient for you and keep your customers up to date about e.g. the status of an order or the availability of a particular product.
Seamless workflow: use directly in Shopify admin
Speed tested: no impact to your online store
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].