Superhero support agents : Groove enables support teams to shine by quickly and effectively solving customer challenges before they turn into major issues.
Support software that works : We stripped away all the clutter and clunky design elements so you can focus on providing personal customer support as your business grows.
Powerful integrations : Deep integrations with popular tools such as Shopify let you stay on top of things while never having to leave your Inbox.
Groove is the simple yet powerful way to deliver fast, personal support to your online customers.
When you have your shop set up on Shopify, installing the Groove integration takes your customer support abilities to the next level. All from inside Groove, you can now:
Your most used tasks can be managed almost entirely from within Groove, without having to switch tabs and contexts.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.