Shopify App : Strellio SmartBot

Personalize customer experience with conversational AI

About Strellio SmartBot

Engage customers better : SmartBot is focused on making customers happy and it achieves that by guiding, helping and engaging them when they visit your store

Instant help to customers : With SmartBot you can provide instant assistance to your customers 24/7 to provide better shopping experience

Increase customer base : SmartBot provides customer acquisition channels through our digital marketing services integrated into our customer-focused chat bot.

Description

About Strellio SmartBot

SmartBot is focused on driving market sales and providing support to customers. It is an AI-powered ChatBot, Social Media and Email Marketing Platform designed to automate interactions with customers in order to gain more, engage and retain them through Facebook messenger. SmartBot helps to provide instant and reliable assistance to customers and also to help bridge communication gaps in a communication-driven sector. Customers can make inquiries about product, ask about the state of their orders, report order delays, make a request to return damaged products and so on

With SmartBot, you can:

  1. Provide instant assistance to your customers through facebook messenger
  2. Reach out to customers on social media platforms
  3. Engage with customers in real-time when human attention is required
  4. Auto or manually share products on facebook and twitter
  5. Get insights into how customers are interacting with SmartBot to help you optimize your customer support strategy.
  6. Collect email subscriptions from store visitors who use SmartBot and engage them better

Eligibility Requirement

  1. To use SmartBot you must have an online store
  2. You must have a facebook page for your store
App Images
Launch date
December 26, 2019
Top features

Seamless workflow: use directly in Shopify admin

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].