Speed up customer service : Spend less time answering the routine order status inquiries. Customers will appreciate how easy and fast it is to get there themselves.
Matches your shop's theme : The app should already blend right in with your theme. Easy settings allow you to tweak it even further for a seamless match to your theme.
Display in any language : The app comes with translations for 7 of the most common languages. You have easy and complete control over all app text & messages.
The Status Sherpa App is a plugin exclusively built for Shopify stores. Shop customers often return to your storefront looking for their order status page.
We know customers will always have questions, but why not let a super-easy lookup form on your storefront site handle all the routine inquiries leaving you more time to focus on the more challenging ones.
When you install this app in your shop, a new page is created in your store with an order lookup form ready to go. All you need to do is add a link to this new page into your site navigation menus and that's it! And we have even made it free to install and use in development/staging stores as well. Numerous configuration and styling options along with a dashboard showing recent order lookups are included.
This app also supports Online Store 2.0 themes if you wish to install the lookup form in additional or different locations in your storefront site.
If you are in need of a fully customized or bespoke implementation for your customers, we offer a ready-made order lookup API and we can provide thorough documentation upon request.
Seamless workflow: use directly in Shopify admin
Up-to-date tech: works with the latest themes
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.