Shopify App : Simpu

Customer support, market segmentation app

Description

Simpu is a customer experience platform that provides easy messaging and essential business tools — all in one place.

Merchants are able to streamline all touch-points (Emails, SMS, WhatsApp, Twitter DMs, Instagram DMs) into one omnichannel inbox.

  1. Chat with customers and clients across any platform.
  2. Bring your support emails along too. Run a shared Inbox with your team.
  3. Connect WhatsApp, SMS, Twitter, Messenger into Inbox.
  4. Manage all team conversations in one flexible interface.

Sync Everything

  1. Sync data from primary data sources like core banking, databases, e-commerce platforms, and payment integrations.
  2. Use synced data to create smart segments and lists.
  3. Send timely, relevant messages that drive action to created segments.
App Images
Launch date
August 20, 2021

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at matej@kontros.com.