Shopify placeholders : You get a list of powerful placeholders from Shopify, and you can use them directly in your Zendesk and Gmail macros.
Preview responses : You can preview your responses in the Zendesk and Gmail side app. No extra clicks needed.
Seamlessly integrate : Integrates with Zendesk and Gmail. Simply add Shopify placeholders and go.
Automatically fill in your macro messages and responses to customers on your help desk software with Shopify variables like item names and order numbers.
When using a help desk like Zendesk, you will often respond with references to details in the customer's Shopify order. Details like:
We make those Shopify variables available directly in your macros, so you don't have to jump into Shopify, dig out the order, and copy/paste them all the time.
Finally, the Sidr Macros side app on Zendesk and Gmail makes it easy to apply these macros when responding to customers.
Speed tested: no impact to your online store
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].