Shopify App : Engage

Capture intent. Engage better. Sell more

About Engage

Persistent shopping history : Surface user’s browsing history, helping her continue her journey. Leverage the rich context to engage the shopper, both online & in-store.

Delightful customer experience : Intuitive Shopping Assistant UI to help your customers pick up where they left off. Includes features of Wishlist Plus & In-stock alerts

Integrates with existing tools : Seamless integration with Shopify POS & your other marketing tools, enabling you to retarget your customers with tailored campaigns.

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About Engage

Engage is a personalized shopping assistant that seamlessly integrates with your website & Shopify POS, helping tailor the experience for each shopper's journey. The app remembers their history (browse history, wishlist and cart activity) across all of their visits, intuitively organizing and leveraging that history for them. Shoppers can sign up for helpful product updates like price drops and back in stock notifications. Marketers can leverage this rich behavioural data to trigger highly targeted email and social media campaigns. And if the customer visits a physical store location, store personnel can pull up that customer’s online history via the Engage app on their POS, making it easy for the customer to complete their purchase in store. Helping you increase engagement, conversion and revenue, all while creating a wow experience for your customers

Salient features

  • Capture your customers' shopping activity like browsing history, wishlisted products, subscribed products, Purchased products among others seamlessly across sessions & devices, without the need to log-in.
  • Easily capture demand for out-of-stock products using the integrated back-in-stock module.
  • Allows you to add products to the customer’s wishlist right from the POS app. Surface the Customer history right within Shopify POS screen, helping you understand the shopper’s requirements and prior interaction with the brand better
  • Allow shoppers to share their favourite products and collections with friends and family, via email & social media
  • Configure rules to surface relevant updates such as Price Drop, Low Stock, Trending Product etc to your shoppers on their favourite products.
  • Setup automatic email triggers with customized templates to engage your users with personalized messages
  • Engage with your customers via personalized retargeting campaigns using your Facebook pixel & other social media pixels .
  • Native integration with your Email Service Provider that allows you to send automatic email campaigns and build your email list based on user activity. Works seamlessly with Klaviyo, Mailchimp, Mandrill, Bronto, DotMailer, Retention Science, Zaius, Sailthru, Sendgrid among others.
  • An intuitive settings page & powerful JavaScript APIs that give you full control over the app UI to ensure the app blends seamlessly with your site
  • Extensive 3rd party Integrations with apps like Shopify Flow, Salesforce Marketing Cloud, Zapier etc. to help you get more value from your users’ activity on your site
  • Smart dashboard providing you metrics and reports of the Shopper activities on your Shopify store

Need help to configure the Engage app? Just email us at and one of our friendly team members will get back to you ASAP

App Images
Launch date
November 22, 2018
App rating
Social media links
Latest Blog Posts on

Why use SMS as a channel for Back in Stock Alerts?

[2023/03/22 08:36:52]

When it comes to Back in Stock Alerts, the key factor that drives conversions is a sense of urgency. You want your shoppers to take action as soon as possible, so that the product they expressed interest in does not go out of stock again before they are able to purchase it. This is why […] The post Why use SMS as a channel for Back in Stock Alerts? appeared first on Swym.

Introducing Swym + Klaviyo SMS integration for back in stock alerts

[2023/03/22 08:09:40]

It gives us great pleasure to announce that we’ve now extended our integration with Klaviyo to include SMS alerts for back in stock integrations! With this integration, merchants can: This integration allows merchants to send out back in stock subscription acknowledgements, restock alerts and restock reminders. They can also use the back in stock data […] The post Introducing Swym + Klaviyo SMS integration for back in stock alerts appeared first on Swym.

Learn How Swym Uses Cookies and Local Storage and How Our Apps are GDPR Compliant

[2023/01/03 02:03:23]

User privacy is an important issue in today’s increasingly digital world. The EU’s General Data Protection Regulation (GDPR) sets the tone for privacy regulations that are becoming more stringent around the world. At Swym, user privacy has always been a top priority. To protect merchants and shoppers, our platforms are fully GDPR compliant. You can […] The post Learn How Swym Uses Cookies and Local Storage and How Our Apps are GDPR Compliant appeared first on Swym.

Introducing: Swym + Ometria Integration

[2022/08/03 09:18:55]

We are thrilled to announce that we are partnering with Ometria to make personalized marketing easier than ever. This integration enables you to turn Swym data generated by your customers into automated campaigns and flows inside Ometria’s suite of email tools.  From wishlist reminders to back-in-stock alerts, your e-commerce site’s marketing will be more personal […] The post Introducing: Swym + Ometria Integration appeared first on Swym.

Reporting Enhancements in Swym Admin

[2022/01/31 03:38:17]

A reporting dashboard in e-commerce is a visual representation of a company’s online sales metrics. E-commerce sales metrics such as the ones available in Swym Admin are critical to helping an enterprise measure important metrics. These include the success of an enterprise’s online visibility, web content, product pages, and product offerings. The reporting dashboard is […] The post Reporting Enhancements in Swym Admin appeared first on Swym.

5 Reasons to Use an ESP to Send All of Your Brand Messages

[2020/09/23 05:47:14]

Every day e-commerce brands use multiple applications to conduct businesses. There are apps for pretty much everything: marketing, shipping, fulfillment, etc. And all of them send automated messages to customers in real-time.  However, all of the messages that businesses send to their customers–promotional and transactional–should come from the same email service provider (ESP). Although it […] The post 5 Reasons to Use an ESP to Send All of Your Brand Messages appeared first on Swym.

Introducing: HubSpot + Swym Integration

[2020/05/04 06:02:06]

Today we are excited to announce the general availability of a powerful, turnkey integration between Swym and HubSpot. The integration enables HubSpot users to leverage Swym data in your Sales efforts and Marketing campaigns and to grow your contact lists. Via the integration, you are able to do the following: Add new contact records that […] The post Introducing: HubSpot + Swym Integration appeared first on Swym.

Using Wishlist activity for remarketing campaigns

[2019/05/30 01:10:15]

Adding Wishlist Plus to your site is an excellent way to identify and segment customers who are engaged but may be on the fence about a purchase. This creates the perfect opportunity for some highly targeted remarketing  efforts.  A shopper’s Wishlist activity enables you to use behavioral segmentation, and target users that have tagged specific products […] The post Using Wishlist activity for remarketing campaigns appeared first on Swym.

6 essential ecommerce dashboards for Google Analytics

[2019/05/09 01:32:54]

Key customer insights People generate huge amounts of data every day.  Customers also interact with brands using multiple devices and through a variety of channels. As a result, there is an abundance of data available. Google Analytics is the go-to tool for data. Each analytics view can contain up to 20 private dashboards per user […] The post 6 essential ecommerce dashboards for Google Analytics appeared first on Swym.

Last minute tips to boost your Mother’s Day sales

[2019/04/23 01:41:07]

It’s not too late to start driving Mother’s Day sales. Nearly 70% of online spending for Mom occurs just one week before the Holiday. Mother’s Day is the third largest Holiday in the US, generating over 20 billion dollars in sales—with 30% coming from ecommerce. Here are some simple ways to boost your brand awareness and  sales this […] The post Last minute tips to boost your Mother’s Day sales appeared first on Swym.

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at