Add FAQs to your product pages : Add FAQs to be shown in specific product pages as an accordion. Create a global FAQ which can be easily added to all other FAQs.
Allow Buyers to ask questions : Allow customers to ask questions about products. And you easily answer those questions by email within the application.
Customizable button & layout : Customize the ask a question button or FAQ to match your branding. Many more styling configuration and visibility options are available.
App will let customers ask questions or any query related to the product and then you will be able to reply back with an appropriate solution within the app, thus making the shopping experience hassle free, reliable and trustworthy. Therefore increasing the sales.
When customers are shopping online they tend to have the same kind of questions that require immediate answers and your team and you keep wasting time on answering repetitive inquiries. And more inconvenient for customers to submit tickets every time for the same and simple clarifications. As a result, customers hesitate to make a purchase and leave the site.
SB: FAQ & Ask a question will enable customers to look at common inquiries, questions with answers with FAQ lists. Admins can easily create informative SEO-friendly FAQ’s section within the product page.
Note: One-click install and easy to set up in a few minutes, no developers needed.
Apart from these features, you will also view your orders, products, in the tool and you can enable notification to get notified of every new order by Chrome web notification or mobile push notification.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.