Who We Are

SavedBy joins your team to weather the storm of unruly packages that seem to get lost, stolen, or destroyed between you and your customer's doors. When it comes to upset customers, we'll handle their worries as quickly as possible to make sure they're happy- meaning less headaches for you. With SavedBy Package Protection, your customer's post purchase experience will not just be protected, but enriched.

SavedBy Benefits

Your customer's experience is of utmost importance at the end of the day- why lose control to shipping companies who don't always have your best interest in mind?

• Reduce customer support costs, time, and stress
• Control the customer experience, from your door to theirs
• Increase conversion and loyalty via comfort and confidence in shipping
• Mitigate losses by putting refunds and re-orders into the hands of SavedBy

How It Works

Once SavedBy Package Protection is installed on your store, customers will be given the option to protect their package in the case of the package being lost, stolen, or damaged.

If and when any issue does arise, customers are able to file a claim with ease using our claim form. When the claim is received on SavedBy's end, our lightning quick team will get to the root of the issue and resolve whatever is at hand, as fast as possible. Once a claim is processed, the customer will have the option to re-order the product(s), or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours (sounds nice, right?). This means that when shipping companies screw up, we'll take on the headache of dealing with an upset customer.... and did we mention that you, the merchant, will retain the revenue?

What It Boils Down To

When it comes down to it, SavedBy is a no brainer. SavedBy will take on the costs of your reorders, refunds, and customer service time all while merchants retain the revenue they are due for the orders they shipped out. This leaves merchants with happier customers, more money in their pockets, and more customer service resources to dedicate to issues that arise outside of shipping issues that fall on faulty shipping companies.

What are you waiting for? Sign up today!

Just download our app today and SavedBy will start saving you time, money, and stress!!