Turn Visitors into Customers : Use proactive triggers to engage visitors, recommend personalized products, send cart reminders, exit-intent messages - improve conversion
Customer Support Automation : Automate resolution of most common customer issues. Reduce waiting& ticket volume. Improve agents’ productivity and customer satisfaction
Live Chat and Agent Routing : Route customer questions to relevant agents . Answer customer questions faster. Improve agent’s efficiency. Provide faster resolution.
RoundView helps Shopify businesses deliver outstanding support for customers and improves conversions and retention.
It is an AI-based sales and customer support tool that enhances the customer journey tremendously.
Up-to-date tech: works with the latest themes
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.