Shopify App : eCommerce Returns Management

Unlock an exceptional returns experience

About eCommerce Returns Management

Simple setup : Automate your return policy with ease and customize your returns portal to look and feel just like your own website.

Exceptional CX : Streamline return requests based on customer return reasons. Give customers unparalleled convenience with scheduled home pick ups.

Improved profitability : Optimize return authorizations to ensure returns costs never exceed recovery value. Turn refunds into exchange and repurchase opportunities.


Wow your customers and keep them coming back

With ReturnKey you enjoy:

Seamless set up

Your branded returns portal:

  • Looks and feels just like your own website
  • Automates your return policy
  • Allows custom return windows, return reasons, and product category rules

Exceptional customer experience

Delight customers with:

  • Integrated return shipping
  • Scheduled courier pick up directly from your customer's home
  • Printer-free shipping options

Improved profitability

Using the ReturnKey rules engine your team can:

  • Anticipate and track returns like never before
  • Optimize return authorizations to a few simple clicks
  • Turn refunds into exchange and repurchase opportunities

More information

ReturnKey is currently available in Indonesia, Singapore, Malaysia, and the Philippines.

App Images
Launch date
March 08, 2021
App rating

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at