Shopify App : Return Helper: Return Centre

Automated returns & generate labels through a branded portal

About Return Helper: Return Centre

Self-service Returns Portal : Let your customers request returns in seconds with a branded return portal.

Auto-Generated Return Labels : Integration with carriers worldwide like USPS, DHL & More.Return labels will be automatically sent to your customers with discounted rate.

Local Return Address : We offer local return addresses in 13 countries for your customers. You can check the status of the returns and relevant info within 24 hrs.

Enabling a Seamless Return Experience

Why Return Helper?

Return Helper is an end to end return management solution that optimizes online retailers’ return process and aftermarket activities. We integrate with the major marketplaces and eCommerce platforms, enabling a seamless return experience for both seller and buyer. Focusing on the needs of cross border e-commerce merchants, Return Helper currently connects to 12+ overseas warehouses and 30+ international shipping partners, serving 600+ merchants and processing 50,000 returns per month.

Improve customer loyalty with a branded return page

  • Empower customers with the ability to initiate returns on their own terms.
  • Control the look and feel of your return centre with your logo, color theme.
  • Customize your own set of return reasons, with the option for your customers to upload an image.

Shipping automation and auto-generated return label

  • Integration with carriers worldwide, including USPS, DHL, Sendle, DPD, Royal Mail and more.
  • Automate shipping labels at a competitive rate.

Local warehouses in over 13 countries

  • We offer local return addresses in the US, Canada, UK, Germany, France, Italy, Australia, Japan, Singapore, China, Hong Kong for your buyers so your buyers can also find their own ways to return the item to you.

Bulk recall your international returns

  • We consolidate your items and prepare shipments based on a shipping rule to suit your needs. This can be timed such as weekly, every 2 weeks or monthly or on a box / pallet full basis.
App Images
Launch date
July 14, 2022
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About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

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