Why Return Helper?

Return Helper is an end to end return management solution that optimizes online retailers’ return process and aftermarket activities. We integrate with the major marketplaces and eCommerce platforms, enabling a seamless return experience for both seller and buyer. Focusing on the needs of cross border e-commerce merchants, Return Helper currently connects to 12+ overseas warehouses and 30+ international shipping partners, serving 600+ merchants and processing 50,000 returns per month.

Improve customer loyalty with a branded return page

• Empower customers with the ability to initiate returns on their own terms.
• Control the look and feel of your return centre with your logo, color theme.
• Customize your own set of return reasons, with the option for your customers to upload an image.

Shipping automation and auto-generated return label

• Integration with carriers worldwide, including USPS, DHL, Sendle, DPD, Royal Mail and more.
• Automate shipping labels at a competitive rate.

Local warehouses in over 13 countries

• We offer local return addresses in the US, Canada, UK, Germany, France, Italy, Australia, Japan, Singapore, China, Hong Kong for your buyers so your buyers can also find their own ways to return the item to you.

Bulk recall your international returns

• We consolidate your items and prepare shipments based on a shipping rule to suit your needs. This can be timed such as weekly, every 2 weeks or monthly or on a box / pallet full basis.