Shopify App : Return Rabbit
Fast, Easy Powerful Returns & Exchanges. Go Live Today!
About Return Rabbit
Convert Returns to Exchanges : With Smart Instant Exchanges, customers can easily exchange their purchases for any other product available in your store.
Automate Customer Service : With automated RMA, Labels, and Refunds, your team can spend more time on issues that require high empathy & problem solving.
Increase Customer Retention : Discover and serve the most profitable customers, extend LTV and deepen relationships. Keep the customers you acquire, for longer.
The Shopify returns app that makes exchanges easy.
Return Rabbit’s revenue-focused, data-driven technology makes returns management hare-raisingly easy for Shopify brands. Our software is designed to maximize your revenue by converting refund requests into exchanges while providing an excellent experience for your customers so they want to come back again and again. From return subreasons to insights that drive product quality, you’re sure to be a happy customer.
Actionable analytics & ROI-based reporting
Our robust analytics dashboard offers a 360 degree view of your returns management process. Discover return trends, optimize your products, uncover shopper behavior tendencies, and more all in one place. Easily analyze return reasons and product feedback from your customers to improve products and increase customer retention rates.
Fully branded returns portal
Your brand is important, so our returns portal is personalized from start to finish. From colors to logo placement to messaging, easily customize your returns portal to fit your brand. So seamless that your customers won’t know the difference between your website and the returns portal.
Powerful exchanges & recommendations
Delight your customers with tailored exchange options while maximizing your revenue retention. Our automated returns management system is powered by our proprietary product recommendation engine, REX, to leverage customer buying behavior and provides product recommendations that drive more exchanges.
Custom automation and business rules
Don't be stuck with generic automation tools. Return Rabbit lets you decide which aspects of your business you want to automate and how to set up your own policies. Create custom automation rules for eligibility and approval to prevent returns fraud.
Easily offer labels and track packages
Offer shipping labels and QR codes to your customers for a speedy return process and the ability to track packages in real time. Customers can schedule a pickup, return their item in store, or use a QR code.
Shoppers easily track their order shipments through automated emails and branded shipment tracking without ever needing to contact your customer service team.
Completely automated from start to finish
Spend less time with returns to focus on better things! With Return Rabbit, control how and when returns get approved and automatically process returns for warehouse teams. Manual returns that take hours? Not here.
Popular integrations
Connect your other tools like Gorgias, Whiplash, Recharge, Pitney Bowes, Shiphero, Easypost, & more.
All of this, plus:
- Full catalog exchanges
- Refunds
- Email notifications
- Gift cards/store credit
- Return label generator
- Handling & restocking fees
- And more!
Speed tested: no impact to your online store
How Biion transformed the post-purchase experience with Return Rabbit’s automated returns management platform
[2022/09/15 06:34:06]
The post How Biion transformed the post-purchase experience with Return Rabbit’s automated returns management platform appeared first on Return Rabbit.
7 Ways to Get Your Shopify Store Ready for BFCM 2022
[2022/09/15 02:07:57]
The post 7 Ways to Get Your Shopify Store Ready for BFCM 2022 appeared first on Return Rabbit.
Lesley Evers increased their exchange rate by 67% by fully automating returns and exchanges
[2022/09/14 04:54:23]
The post Lesley Evers increased their exchange rate by 67% by fully automating returns and exchanges appeared first on Return Rabbit.
How to easily migrate to Return Rabbit’s automated RMS
[2022/08/03 05:18:25]
The post How to easily migrate to Return Rabbit’s automated RMS appeared first on Return Rabbit.
How Honeylove retained $3.3M in revenue
[2022/07/27 08:49:41]
The post How Honeylove retained $3.3M in revenue appeared first on Return Rabbit.
How Pawz increased their exchange rate 100% in just 2 months
[2022/07/27 02:52:11]
The post How Pawz increased their exchange rate 100% in just 2 months appeared first on Return Rabbit.
Return Rabbit Announces New Integrations and API
[2022/07/20 08:04:23]
Shopify app integrations key to optimizing returns and exchanges management ANN ARBOR, JULY, 22, 2022—Return Rabbit, Shopify’s leading revenue-focused returns and exchanges management solution, announces new integrations to give Shopify merchants the tools they need to create a customer-focused, revenue-driving experience post purchase. Now with the Return Rabbit platform, Shopify merchants can connect with their […] The post Return Rabbit Announces New Integrations and API appeared first on Return Rabbit.
4 reasons your eCommerce store needs a return policy
[2022/07/14 04:52:44]
In 2021, for every $1 billion in sales, retailers saw $166 million worth of products returned—that’s a total of $218 billion in returns just last year! And with the rise of social and mobile commerce making online shopping easier than ever, that number isn’t projected to decrease any time soon. As returns skyrocket across eCommerce, it’s […] The post 4 reasons your eCommerce store needs a return policy appeared first on Return Rabbit.
5 reasons you need an order tracking solution for your Shopify store
[2022/06/27 05:02:54]
When a customer makes an online purchase and it’s ready to be shipped, they are usually sent to the carrier’s order tracking page to track their package. But there’s one thing that’s missing on the tracking page: your brand. It’s your product and your customer, so the order tracking experience should be owned by your […] The post 5 reasons you need an order tracking solution for your Shopify store appeared first on Return Rabbit.
Return Rabbit + Honeylove: Scaling through returns management
[2022/06/14 04:00:26]
When Honeylove first launched publicly back in 2018, the brand relied on a manual returns management platform. Which was fine for a budding company, but as an established apparel brand wanting to grow, manual returns were costing time and money. Then one cold call changed everything. Read the full case study here. The main challenge: A dynamic […] The post Return Rabbit + Honeylove: Scaling through returns management appeared first on Return Rabbit.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].