Shopify App : Rep: AI Sales Associate
Convert more with AI-powered guided shopping
About Rep: AI Sales Associate
Detect disengaged customers : Our AI automatically detects when customers are about to abandon your website and jumps in to offer real-time assistance.
Engage with contextual help : With the context of where the customers are in the sales funnel, our AI proactively approaches them offering personalized assistance.
Convert with conversations : Persuade on-the-fence shoppers to convert, from recommending products to tackling last-minute friction points in the sales funnel.
What Is Rep?
Rep is an AI sales assistant for your online shop. Using real-time behavioral data and NLU, Rep engages with customers in your shop exactly when they need help. It adapts to the context and makes suggestions that help customers to browse and research, place orders and get information about previous orders.
Personalized Sales Assistant
Interact with your customers at critical points before they are about to abandon your store. Improve your customers shopping experience.
Abandonment Insights
Understand why your customers are not buying from you through a real conversation. Optimize marketing campaigns, product offerings and more, based on real customer feedback!
Code-Free & Seamless Integration
Get up and running with your virtual sales assistant in no time. Rep provides simple and easy integration with Shopify.
Customer Service Flows
Rep is suited to answer customer service related questions and helps to free-up your customer service agents.
AI Drop-off Detection Engine
Rep automatically identifies frustrated customers moments before they are about to drop-off from the sales funnel and immediately offers help.
Optimized for Desktop and Mobile
Rep is a perfect fit for your e-commerce website and is optimized to drive sales for both desktop and mobile-web experiences.
Conversation Flow Building
Fully customize the user experience. Create flows to engage with your customers for sales, customer experience and brand content.
A/B Test Your Success
Easily A/B test new flows and measure KPIs. See how your store is performing with and without Rep to measure success.
Up-to-date tech: works with the latest themes
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].