Digitize receipts : Save money & time and reduce paper waste by issuing smart digital receipts that are customer- and cashier-friendly
Know your in-store customers : Use digital receipts to develop rich customer profiles based on transaction and behavioural insights that help you understand each customer
Retain customers : Collect newsletter signups, recommend products based on purchase history, reward loyalty and offer personalised discounts
refive offers a smart, digital, contactless and sustainable solution for issuing receipts from your Shopify POS. Engage and retain customers with easy-to-use tools to reward customers for their loyalty and stay in touch with them between visits.
Here's how refive helps your business:
Issue legally compliant, branded digital receipts from your Shopify POS. Your customers only need to scan a QR code to access their receipt and start engaging with your offers.
Develop rich customer profiles based on transaction and behavioural insights that help you understand each customer within the context of your business, going deeper than socio-demographics. Use these powerful insights to personalise communications and offers, consequently boosting conversions and improving customer satisfaction and loyalty.
Collect feedback from customers on their shopping experience or product satisfaction, then have the option to follow up on negative feedback in order to learn and improve.
Convert happy customers into positive online reviews on Google, TripAdvisor and more and get right on top of the search results!
Easily setup personalised upsell, cross-sell or discount offers for your customers and we'll delight them by showing the right offer at the right time!
Embed a loyalty program on the digital receipt to easily reward your loyal customers and keep them coming back for more. Make it possible for customers to enroll with just one click and their email address, then automatically track their progress with every transaction.
refive incorporates data collection into the checkout by enabling customers to join the email newsletter with just one click. Build incentives into the opt-in and grow your contact lists with each in-store purchase.
Send out email marketing campaigns to customers who have opted in via the digital receipt directly from the refive platform, improving customer retention and growing sales with personalized offers - no other tools needed!
Automated email campaigns can deliver the right message at the right time - for even better conversions from offers and more efficient communication.
refive combines purchase data from the POS with the customer profile, thus helping you understand store performance as a whole and also in the context of customer segments and individual shoppers.
Seamless workflow: use directly in Shopify admin
At refive, we’re constantly looking for ways to help retailers build stronger connections with their customers. That’s why we are excited to announce the launch of our new in-store touchpoints. They make it easy to collect customer data and create personalised in-store experiences to drive loyalty and sales. We started by creating smart digital receipts […] The post refive Introduces Digital In-Store Touchpoints for Data Capture and Engagement appeared first on refive.
In the highly competitive world of retail, having a strong customer loyalty and retention strategy has become increasingly vital for businesses to remain profitable and sustainable. With rising acquisition costs and slower growth in sales (Statista), it has become clear that retaining existing customers is more cost-effective than acquiring new ones. Retailers are now placing […] The post 5 Steps to Greater Customer Loyalty and Retention in Retail appeared first on refive.
The French anti-waste law, passed in 2020, has set ambitious targets for reducing waste and increasing recycling. One of the key provisions of the law is a ban on automatic printing of paper receipts, which aims to reduce the significant amount of paper waste generated by retail transactions. This provision was originally scheduled to take […] The post Digital Receipts: Benefits Beyond Compliance with French Anti-Waste Law appeared first on refive.
In today’s retail ecosystem, understanding the entire customer journey with the help of omnichannel analytics is one of the hottest topics that almost every retail brand is learning about. The times when customers would just stop by and buy the product that is available in the store, without checking the online shop or social media, […] The post Omnichannel Analytics Done Right – How Retailers Can Capture Offline Data appeared first on refive.
This is not another article on the environmental impact of the paper receipt and growing consumer awareness and interest in the sustainable e receipt. You are also not going to read about savings when you stop buying thermal paper and printing receipts. Instead, this article is written for you, the brick and mortar retailer or […] The post 5 Ways The E Receipt Could Enable Profit Growth appeared first on refive.
The store checkout is where a lot of customers experience their last interaction with your brand – for that visit or possibly forever. It may only last just a few moments but this instance of customer engagement can have a huge impact – either inspiring customers to come back soon or to search for an […] The post 5 Reasons to Engage with In-store Customers at the Checkout appeared first on refive.
We are excited to present together with Microsoft at this year’s EuroCIS 2022 trade fair. Join us at Microsoft’s stand F39 in Hall 9 from the 31st of may until the 2nd of june. We will participate in the Startup Speed Dating Lunches organized by Microsoft. Sign up for a session & find all other […] The post refive to exhibit together with Microsoft at EuroCIS 2022 in Düsseldorf. appeared first on refive.
refive’s digital receipt product now available to all merchants affected by the German receipt obligation on any Android device with POS Speedy Sustainable, simple and user-friendly experience via any smartphone browser Enables retailers to eliminate paper waste and digitize processes and simplify and enhance customer engagement and marketing Refive & mtMax GmbH are thrilled to […] The post Kasse Speedy & refive – for the digital & mobile future of the POS appeared first on refive.
We are excited to be presenting at this year’s Retail Technology Show. The Retail Technology show is one of Europe’s must-visit events for retail and hospitality organizations looking for the right tools, solutions, and advice on how to enhance customer experience, increase operational effectiveness, and drive sales. Join us at stand #6A54 on the 26 […] The post refive to exhibit at the Retail Technology Show 2022 at Olympia London. Join us at stand #6A54 on the 26th and 27th of April! appeared first on refive.
What’s the only product in the world that is produced trillions of times a day only to transmit a tiny piece of information and then typically destroyed or filed away? You got it – the receipt! And while you would think that in the days of email, SMS and tweets the humble receipt, whose job […] The post Receipts – A brief history from 7500 b.C. until today appeared first on refive.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.