Generate More Leads : Contact forms suck! Phone calls work better. Visitors are more likely to leave contact info if they know they will get faster a callback.
Increase Conversions : Unanswered questions are losing you real sales every day. The Raven Callback app converts almost buyers by connecting you via Phone or Text.
Track Phone Sales : We track conversion details from each callback request. Whether or not you make the sale, you can follow up or re-market over Phone or Text.
Callback Request will show you exactly who requested a callback and whether or not they ended up buying after. This means you can accurately attribute your sales to our app!
The rise of online shopping has been great for small businesses attracting more customers. But it's also opened the doors to allow anyone to sell anything. This means as small business retailers we have more competition than ever before.
Luckily, as small businesses, we have BIG advantages. And the biggest one is 1-on-1 customer relationships. Imagine how much trust you would have for a business calling you back within minutes or even seconds of your request, answering your questions with a big smile, and getting to know more about your needs. Be bold, people!
Most stores treat customers like transactions, but you can treat them like valued assets. And our Callback app will create these relationship building conversations.
No matter how much information you put on your website, most visitors won't take the time to read it all. Time saving convenience is a key factor in customers making a decision. This is why it's so important to offer callback options. It's easy, and lightweight, for a customer to simply request you call them back. No waiting on hold, no waiting for a live chat agent, and best of all, no waiting for a "contact form" email reply.
Callbacks work especially well for high priced, niche, or B2B sales:
A visitor comes to your site and explores, but has a question.
They see and click your callback button and enter their phone number.
Alerts you/your team to call back the customer, and tells which product they want. With one tap, our app will connect you through your visitor's preferred channel (SMS, Phone, or WhatsApp).
Easy, right?
In addition to getting you on the phone with interested customers, your Callback app will also:
People traveled far to find what they needed, asked questions and then bought. The invention of the phone eliminated the need to travel but the 1-on-1 conversation stayed. Fast forward to today's online world and the 1-on-1 is still the best tool!
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].