Radiance Commerce offers a powerful retention marketing platform that increases your repeat purchase rates and builds customer loyalty.

Generate repeat sales over SMS

Reorder sequence: configure an automated sequence of reorder & upsell product notifications for customers to maximize their LTV.

Schedule Campaigns: schedule weekly campaigns or send out weekly promotional messages.

Several checkout options: send users directly to a pre-filled checkout page or to EasyReorder page to increase Average Order Value (AOV).

Tools to build and grow your SMS program

Opt-in Widgets: Easily collect phone numbers and SMS Opt-Ins from your website home page, checkout, thank-you page, and more.

Order Notifications: send order and shipping notifications over SMS. Include bot functionality to automatically answer order related questions.

EasyReorder Page: a mobile-friendly page that makes it easy for users to buy again from their purchase history and see product recommendations.

Engage users with a powerful AI based Shopping Chatbot

Purchasing over SMS: Our chatbot allows users to easily reorder products from their purchase history or buy new products from your full catalog. When combined with the new Shop Pay text-to-order functionality (coming soon!), this can become a truly frictionless buying experience for your customers.

AI Shopping Bot: ‘Train’ the chatbot to automatically answer Frequently Asked Questions (FAQs) and more. Integration friendly platform lets live agents respond to customers as needed from our console or yours.

Easy to Activate: Our bot is pre-configured to seamlessly perform account-specific tasks– e.g. order status lookup and subscription management– and easily updated to the specifications of your store and brand.

Use standalone or in combination with another SMS platform

Complete SMS marketing solution: Radiance comes with all the necessary features to be your complete SMS marketing solution. This includes a variety of opt-in list building tools, advanced user segmentation, SMS and MMS campaign management, automations, and analytics.

Integrations with other SMS platforms: you can also use our specialized SMS customer retention and ecommerce chatbot functionality in conjunction with other SMS marketing platforms.

Other integrations: we also integrate with a variety of Email, Customer Support, CRM, and Loyalty platforms.

Merchant Support

Our Customer Success team is happy to guide you in your use of our platform. Chat and Email support is available to all customers.