Shopify App : QTraq ‑ Tracking Automation

Create customer engagement on package delivery and delay

About QTraq ‑ Tracking Automation

Send code-coupon on delay : QTraq continually follow of any of your delivered order, and send email with code coupon upon delay.

Engage buyers on delivery : QTraq continually follow of any of your delivered order, and send email with engagement actiy on delivery action.

Reduce customer tension : QTraq sends email with code coupon as a compensation before delay, and reduce support overhead.

USPS AfterShip TrackMore +600 Shippers

Qtraq allows merchants to provide better package delivery service by automatically engaging with customers upon package delays and arrivals. If the system tracks a delay in expected delivery time, it automatically sends an email with a compensation code-coupon, reducing customer's tension and frustration. When packages arrive to their destiny, Qtraq automatically engages with the customers, suggesting they provide feedback, reviews, and share in social media - improving the merchant's relationship with the customer. The application is easily installed in 1-click, and is fully automated requiring no human intervention. A 2-minute setup is required to define delivery timetables, format compensation email and delivery email.

App Images
Launch date
November 14, 2019
Top features

Seamless workflow: use directly in Shopify admin

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

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