Shopify App : Post Purchase Surveys

Survey your customers on the order confirmation page

About Post Purchase Surveys

Quick Setup : It takes only a few minutes to get set up and start collecting survey responses from your customers. 1-click installation.

Custom Survey : Ask your customers how they found out about you, why they bought, what their shopping experience was, and more.

Useful Reports : Generate useful reports from the data that's collected. Visualize the data in beautiful charts or have them sent to you automatically.


Post Purchase lets you easily ask your customers the most important questions on your order confirmation page

  • How did you find out about us?
  • Will you buy from us again?
  • How likely are you to recommend us to your friends and family?
  • Did you have a good shopping experience?
  • How can we improve?
  • And more...

Customize your survey and ask as many questions as you'd like. Then view the responses in useful reports that's updated automatically. Even set up our app to automatically send you reports when it's updated.

Why understanding your customer is important

Getting to know your customers is a key part in growing your business. When customers complete their check out, it's easily one of the best times to ask a quickly ask 1 or 2 questions to understand what motivated them to buy from you today.

By having a clearer understanding of your existing customers, you'll be able to refine and optimize your marketing to find more of the same customers to come back.


  • Useful and detailed reporting
  • Flexible survey options and customizations
  • Automatic survey completion reminders by email (for customers who did not complete the survey) on our Business plan
  • GDPR compliant
App Images
Launch date
February 20, 2019
Top features

Speed tested: low impact to your online store

Latest Blog Posts on

Getting ready to be featured on the Shopify App Store

[2019/04/12 02:32:26]

Post Purchase is currently being featured on the Shopify app store from April 10 to about April 16, 2019. Needless to say, the chance to be on the front page of the app store brings a lot of exposure and users to the app itself.

Announcing Post Purchase App Launch

[2018/10/17 02:19:22]

Post Purchase app is a new Shopify app that lets merchants gather survey data after a customer has successfully completed the checkout. What are the uses cases? There are a few reasons why you might want to ask your customers for more information after they have completed their purchase.

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at