Embedded Tracking Page : Let your customers track their orders at your own fully customizable branded tracking page and reduce customer support strain.
One-Step Set-Up : The tracking page is created automatically after installation. Just add the link to your menu (detailed instruction is in the dashboard).
ePacket/AliExpress Support : As well as 700+ more carriers worldwide with carrier autodetection. You can also hide the Chinese origin. Must-have for dropshipping stores.
Parcelous is an all-in-one order tracking solution for your store. A lot of Shopify beginners ask: "How to track my order in Shopify?". The answer is here! Our order tracking app will drastically reduce the time and resources you spend on customer support since the most asked questions from customers are about their order's location. Also, your customers will have a great experience being able to track their orders directly at your store.
After installation, the app automatically creates a branded order tracking page at your store. Just add a link to this page somewhere visible to your customers, like the top or bottom menu. Detailed instruction is available at the dashboard after installation.
Your customers may track orders either by Order Number + E-mail/Phone or Tracking Number itself. If your store has such an order, the app performs real-time package tracking and shows the information about their order movements directly at your store. The tracking page is fully customizable. You may translate/customize every line of text in the app, including tracking statuses (except tracking info itself), add custom text, HTML and CSS, and so on.
Just do it the usual way, no need to do anything special. When selecting a carrier, choose Other, and the app will automatically detect the carrier by the tracking number. We support more than 700 shipping companies worldwide, including USPS, FedEx, UPS, DHL, China Post, China EMS (ePacket), Royal Mail, Hermes, and many many more.
If you choose the Free Plan, your customers may track up to 100 tracking numbers each month. So it's a free tracking app for Shopify for low-order-volume stores. Isn't it great?
You will see which orders have been looked up, how many times, and what was the last status. Such detailed statistics will be a lot of help for keeping track of any problems with shipments.
Our order lookup app supports more than 700 carriers worldwide, including every significant Chinese shipment company, such as ePacket (China EMS), AliExpress Standart Shipping, Cainiao, Yanwen, 4PX, WishPost, etc. And we are also preparing some cool features, especially for dropshippers right now, so stay tuned!
Seamless workflow: use directly in Shopify admin
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.