What is Order Status Pro?

Order Status Pro helps you keep customers updated on order progress. It allows you to create custom statuses for your orders that can be configured to automatically notify the customer (or other third parties) of the status change.

An order’s status can be updated in a number of ways: through the app itself, by scanning a QR code on your smartphone or by tagging the order in Shopify admin.

To help reduce customer queries, the app also provides an Order Lookup Page that allows customers to check the status of their orders, even if they don’t have an account. They simply enter their email address and order number to display the order status. The Order Lookup Page does not require any editing of Liquid themes or programming.

Order Status Pro Features:

• Display custom status and public comments directly on native order status page.
• Send automated emails to customers (or third parties) when order status changes.
• Have order status change automatically or when order is fulfilled.
• Allow customers to easily check their order status without an account.
• Update order status by scanning a QR code on your smartphone.
• Update order status by tagging the order via Shopify Admin.
• Update multiple order statuses at the same time.
• Add public comments to orders that can be included in email communications or shown on the Order Lookup Page.
• Customizable email templates for any status.
• Orders automatically tagged with current status.
• Easy installation with no knowledge of liquid or programming necessary.
• Schedule status change emails to be sent at a later date.
• Keeps record of status changes made and emails sent.
• Associate specific statuses to orders using tags.