Shopify App : DON ‑ Delayed Order Notifier

Update your customers via automated Emails.

About DON ‑ Delayed Order Notifier

Proactive Updates via Email : Informing proactively and in advance about an order status can avoid miscommunication, save time and will be appreciated by your customers!

You set the pace : Personalize your email templates to your needs & decide the pace and the intervals of the order status notifications to your customer.

HTML is not a must : You don't have to be an expert in coding to create your set of email templates. Our drag&drop email creator is easy to use and understand.

don by tftw
Description

Communication is key!

Order delays is a recurring issue, that can be difficult to prevent. The additional amount of communication resulting out of it is time consuming and unpleasant for both, sender and recipient. To optimize and automate this type of information flow, we designed the Delayed Order Notifier (DON). DON automatically generates and sends emails with order status updates, based on your personalized templates. You are free to chose when and how often the update emails are sent and at which interval. Plus, the amount of templates you create and design is unlimited! Make yourself a favor, install DON and find yourself with more time on your hands and with more happy customers.

Your benefits at a glance

  • Inform your Customer at your pace
  • Relieve your Customer Service Agents
  • No angry customer mails anymore, you get ahead of them
  • Create your own Emails
  • Create your own design

Easy configuration

Download and install DON, create your custom email templates, which will be sent to your customers - and let the App do the rest of the work for you!

App Images
Launch date
December 16, 2020
App rating
4.9
Top features

Seamless workflow: use directly in Shopify admin

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].