Unleash the Potential of Omni-Channel Retail

The Omnified platform is an easy to use Customer Relationship Management platform, focused on omnichannel retail.

To use the Omnified platform you need the following:

• A Shopify website on the Shopify plan or above
• At least one bricks and mortar location
• An iOS or Android device for running the Omnified POS app

Turn in-store browsers into customers

Suppose a potential customer is browsing some products in your bricks and mortar store, but for some reason, they're not ready to buy at that particular visit.

The Omnified platform will allow your staff to quickly capture their contact details and to easily send them the information of the products they were interested in.

Empower & motivate your sales assistants

• The Omnified POS app gives an easy way to allow your staff to build customer relationships.
• Empower staff by enabling them to easily assist potential customers by sending them links to products on your website.
• Results are tracked via the app and staff engagement metrics can be seen in the admin panel.

Think abandoned cart, but for your bricks & mortar store

• Capture a store browser's contact details before they leave
• Stay in their mind by sending perfectly timed reminder emails using omnichannel data

Create on-brand, non-intrusive omnichannel customer journeys

• All emails are fully and easily customizable
• Automated followup emails will be cancelled if the customer orders in the meantime

One click install, zero modifications to your website code

Send product information to potential customers via Shopify POS

• The Omnified POS app is embedded in Shopify POS
• Can be used alongside other EPOS systems

Integrates with Klaviyo

• Send omnichannel data from Omnified to Klaviyo
• Create flows in Klaviyo and also gain valuable product insights
• Create facebook audiences for store browsers

GDPR Compliant

• The app is GDPR compliant if used correctly.
• We can train you to ensure you collect email addresses are collected in a GDPR compliant manner.

FAQ

• Q: Do we need to use Shopify POS as our EPOS system to use the Omnified platform?
• A: No. The Omnified POS app runs from within Shopify POS, but you can still use your existing EPOS alongside the Omnified platform if necessary.

Why choose Omnified?

• Increase store sales
• Gain insights into your products and customer behaviour
• Dedicated onboarding agent and omnichannel advisor available on higher plans
• We are experts in Omnichannel retail
• The Omnified platform can greatly improve your omnichannel strategy
• Get your bricks and mortar and online channels working in harmony

Interested in a demo?

Visit our website to book a demo or install the app and request one via the in-app live chat