Omnie is the preferred live chat support app for eCommerce brands

With Omnie, your customers have access to branded, live support 24/7 on all platforms and devices. Using Omnie's human cloud network, your customers will be responded to instantly as they go through the entire customer journey. This helps you convert your site visitors to customers and drive customer loyalty.

What can Omnie do for you?

• Convert site visitors into customers by providing instant support, product recommendations and purchasing assistance. Customers that chat with a live agent convert to customers.
• Manage all website requests so you can focus on growing your business.
• Decrease cart abandonment.
• Decrease the bounce rate on your site. That leaves a very short window to engage with your visitors.

What our customers have noticed

• Increase in conversion rate
• Increase in average order value
• Customer satisfaction.

How it works

1. Download the app.
2. Brand your widget.
   • Button & Header Background Color
   • Launcher Text Color
   • Widget position (bottom right, bottom left, top right, top left)
   • Launcher Button Text
   • Form Title Text
3. Answer a few short questions so the Omnie team can better assist your customers.
4. You now have live chat support 24/7.