Winner of Two Retail Systems Awards 2021 including Personalised Retail Solution of the Year

Nibble sparks great customer engagement using a fun AI negotiation to get a personalised deal. It empowers customers to confidently shop on their terms with no need to browse for discounts and keeps you in control of your promotions. The quickest way to really “see” Nibble is to watch our explainer video above.

You might see this as lighthearted, but Nibble has a serious side too. It improves conversion and margin while making your customers smile! Use Nibble to improve customer lifetime value, tackle abandoned carts and create perfect bundles. It can even be used to facilitate flash sales. Download the app and give your customer a unique experience and a reason to come back to you.

How Nibble Works

After you install the Shopify App, enter your credentials and you are ready to go:

Step 1 – Login to our admin Panel and set rules for when and on which products Nibble should appear. These can be razor targeted, e.g. based on exit intents or user behaviour. You can also activate Nibble with magic links for email campaigns, or for a limited time for flash sales.

Step 2 – The Nibble chatbot appears based on these rules, allowing the user to start an engaging and fun conversation about price.

Step 3 – Once a price is agreed, the user checks out as normal – and smiles! Simple as that.

Features

1. Unlimited promotional rules by individual product, category or customer cohort
2. Behavioural tools – activate Nibble on exit intent, number of page visits or dwell time
3. Magic links - activate Nibble via email or push notifications - ideal for abandoned carts or customer win-back emails
4. Add-on items – create perfect bundles to increase AOV
5. Customise the style of Nibble to integrate seamlessly with your UI
6. Get signups to your mailing list
7. Connect post-purchase (retargeting and human counter offers)
8. Product recommendations
9. Comprehensive dashboard and analytics – complete with customer chat logs
10. Integration with common marketing tools like Klaviyo and Mailchimp
11. Loads more to come...

Nibble for Enterprise

Are you an Enterprise customer? Nibble's got you covered. In addition to the above, we've got an API that can be customised down to the last detail for seamless integration.

Try Nibble for real on Lucky Voice or Orient Knives.