Nack provides customer delivery risk scoring for all your online sales.

Nack analyzes your shipments and generates a delivery risk scoring in real time. As soon as you download Nack you can:

I. Identify:

Nack will automatically analyze and synchronize with all of your past deliveries directly with shopify.

Homepage: Nack will provide you with a dashboard of your history claims and your delivery risk. This dashboard will show you: the number of your e-store monthly claims and its evolution, the evolution of your claims from day to day, the number of Nack requests achieved over the last month, the average risk rate of all deliveries and its distribution, the average risk rate of the last 5 weeks, the average risk rate of the last 4 months.

Orders: With the Nack scoring and the confidence level of the scoring you will have access to your shipping database. You will be able to carry out specific searches by shipping number or by email.

FAQ : You will have access to all the mandatory elements to answer your usual questions. Our team is also available by e-mail.

II. Adapt:

Nack provides in less than 140ms the delivery risk of your order once placed by your customer.

• Adjust: The delivery option (eco delivery, signature required or not, pick up point), according to the Nack Scoring. It will be up to you to define the level of security you want according to the risk.

• Insurance: If the customer delivery seems too risky to you, you can adjust your insurance level and thus avoid paying for the packages which do not require insurance.

You will be able to spot in real time the evolution of your claims concerning your orders and take advantage of the analysis of a possible anomaly among your distribution network. Nack application enables you to monitor and measure the evolution of your delivery claim rate as well as the evolution of your risk rate.

III. Benefit:

Nack is a cutting-edge tool that will allow you to drastically reduce your claim management time, minimize your delivery costs and maximize your customer satisfaction with a successful delivery.