Marketing: Send Broadcasts : Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns.
Sales: Take and Update Orders : When customers come to your store intending to buy something, place or update the order for him while chatting with a single click.
Support: Multiple Agents : Collaborate between multiple agents to reply to your customers from a team collaboration inbox. All agents are on the same WhatsApp number.
Wait, we are not done yet,
You can also connect Facebook Messenger, Instagram, Viber, Line, and Telegram to keep all your customers active and make them come back.
The old way of using communication tools like WhatsApp and other social channels plus eCommerce was disjointed and siloed. You and your team going through multiple tabs to respond to customers.
MyAlice puts an end to silos and delivers a new way of growing your business.
Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in!
Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more Shopify triggers by creating business templates.
When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice's deep Shopify integration, you can now do it with a single click while chatting with your customer.
Analyze the revenue of your WhatsApp messages, campaigns, and store automation.
Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox.
Add a chat widget in a few simple steps to your Shopify store. Add your own logo, text, and colors, and set up in a matter of minutes.
Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API.
Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance.
Easily migrate from Wati, Zendesk, Freshdesk, Reamaze, Tidio, Drift, Intercom, Tawk, HubSpot, Crisp, Reve Chat, Live Chat, Gupshup, 360Dialog. Kaleyr, ZOKO, Interakt, AiSensy, SuperLemon, DelightChat, Bitespeed, Gorgias, Richpanel, Helpscout, UVDesk and eDesk.
Seamless workflow: use directly in Shopify admin
Up-to-date tech: works with the latest themes
Speed tested: low impact to your online store
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at matej@kontros.com.