Shopify App : Mulberry Product Protection
Offer customers accident protection and extended warranties
About Mulberry Product Protection
Increase Sales : Generate pure-profit revenue with each protection plan your customers purchase. Great coverage with no additional operational costs
Improve Customer Experience : 81% of shoppers would be more likely to make a repeat purchase or recommend a brand to a friend if they’ve had a positive claims experience
Fully Managed Program : From integration through ongoing management, work with Mulberry’s in-house partner success & ecommerce teams to optimize program performance
Offer the comprehensive product protection plans to your customers. With Mulberry you’ll take on no operational overhead.
What is product protection?
Product protection plans, or extended warranties, give shoppers peace of mind that their products will last either by extending a manufacturer warranty for years beyond the date of purchase, or by providing accident protection in the event of drops, spills, rips, stains, & more.
Spilled wine on your couch? Dog peed on a new rug? Tablet just stopped working?
Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal.
How it works:
When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog.
From there, our partner success and e-commerce merchandising teams will work with you to build a program strategy and launch Mulberry on-site. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase.
No maintenance is required from the merchant. Any shopper who purchases a Mulberry protection plan will be automatically registered and supported end-to-end by Mulberry.
The Mulberry Advantage:
- Drive more revenue: Mulberry offers protection plans on the widest range of product categories from sofas & headphones to pillows & bikes. Along with our thorough A/B testing, Mulberry generates retailers more revenue than any other platform.
- Excellent customer experience: Mulberry offers our own proprietary product protection plans with none of the “gotchas” that have hurt extended warranty buyers for years.
- Consultative program management: Our team of partner success managers, e-commerce managers, and solutions engineers ensures that your program is successful.
How can I get started?
The Mulberry App is not self-service, but our team will work with you to ensure your installation process is simple.
- Install the Mulberry App and reach out to Mulberry
- The Mulberry Partner Success team will reach out to confirm your protection program and integrate Mulberry into your on-site experience
- Launch and start generating revenue
Selling Mulberry protection is best suited for retailers generating at least a few million dollars in annual revenue. Mulberry provides retailers coverage for appliances, electronics, furniture, rugs, jewelry, and numerous other categories. For more detail on covered products, reach out to our team.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].