Who is this app for?

Manufactory is designed for online stores that sell products that require several steps between receiving the order and fulfilling it. It enables you to communicate the current order status to your customers in a transparent manner, reducing customer inquiries about orders.

How does the app work?

You can add as many custom order statuses as you want with the Manufactory Custom Order Status app. The customer can be notified of the change along with any other custom email address you enter when you create a status. This can be used to notify suppliers and partners.

The app also creates an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.

Features

• Create order statuses for every step of your fulfillment
• Assign order statuses to single orders or multiple orders at once
• Send email notifications to your customers or any other email address (for example to suppliers and partners)
• Add your own domain to send notifications from your own email address
• Verify your domain, so your notifications don't end up in spam
• Customize your order lookup page to match the look and feel of your online store
• Customize the email templates to match your branding
• Translate or change all texts on the order lookup page and email templates
• Set colors for each order status
• Set due dates for orders
• Add internal and public notes to your orders
• View the history of order statuses for each order

Manufactory is highly secure, as no customer or order data is stored outside of Shopify.