Shopify App : Maisie Chatbots + LiveChat 2.0

Make your store more human through conversations.

About Maisie Chatbots + LiveChat 2.0

Boost your conversions & AOVs : Provide personalised product recommendations, answer pre-sales questions and offer irresistible deals to boost your sales revenue.

Capture leads & re-engage them : Grow your subscriber list with compelling opt-ins. Recover lost sales by bringing visitors back to your site via Messenger and email.

Slash your support tickets : Cut your customer service workload by using Maisie to respond to customer queries 24/7 and provide real-time order status updates.

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Maisie is a conversational customer experience platform for growing Shopify stores.

Maisie provides your customers with a 24/7 virtual shopping asistant that helps them to find the right products to buy and get instant answers to their queries.

Around 97% of people leave your site without making a purchase. Start engaging them at every step of their journey in a natural way with conversations. Maisie does it on autopilot.

Help your visitors get the products they want/need

54% of website visitors don't buy because finding the right product is too difficult. Provide your website visitors with personalised product recommendations based on answers to questions Maisie asks. Eliminate barriers to purchase by answering pre-sales questions.

Provide instant, real-time 24/7 customer service and reduce your support workload

People shop at all hours and expect near-instant answers. Maisie will automatically answer common questions and provide real-time order & shipping status updates, saving your customer service staff valuable time. For more complex queries, ask Maisie to hand it over to your customer service team via Live Chat, Messenger or email.

Stop abandoning visitors in their tracks with exit intent conversations

Recover lost sales with Maisie’s exit intent chatbots which can offer personalised incentives like free shipping or discount coupons when visitors try to leave your site.

Grow your subscriber list for remarketing off-site

Convert visitors into subscribers with compelling reasons to opt-in. They can sign up for off-site notifications - including price drop, back in stock, cart saver or order and shipping updates.

Re-engage with customers via email and Messenger

Bring non-purchasers back to your site with multi-channel reminders and notifications sent to their preferred communications channels – email or Messenger (SMS coming soon!).

Delight your customers and win their long-term loyalty

Create a more personalised shopping experience for your customers. Welcome them back by name, provide after-sales support, offer loyalty rewards and help them discover new products.

What else makes Maisie perfect for growing Shopify stores?

  • Proven results (up to 20% conversion rate uplift, 40% visitors engaged, and 30% support request reduction)
  • Pick from 20 conversion-optimised eCommerce chatbot templates...or create your own with our powerful, drag-and-drop builder
  • Integrates with Facebook Messenger and Klaviyo
  • Add Maisie to your Shopify store for 14 days for free - no strings attached

Launch your first chatbot in minutes - no coding required

Maisie comes packed with Shopify-friendly features and a drag-and-drop chatbot builder. So you can edit, publish, and launch chatbots to your Shopify store in minutes - not hours!

App Images
Launch date
February 29, 2020
App rating
Top features

Seamless workflow: use directly in Shopify admin

Social media links

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at