Increase bottom line revenue : Improved customer retention can increase your bottom line profits. It's (way) cheaper to retain than to acquire.
Easily segment by loyalty : Start measuring customer loyalty and segment them in groups. Target each group, find out their needs and help them love your brand.
Retain your customers : Create journeys for each customer and see the results. The larger the brand, the more investment there is in retention.
Customers see more brands and ads every day. Show up for the right ones with Lomger, with our tools:
Realtime Recency, Frequency, and Monetization segments to target your customers for each lifecycle
Lifetime Value calculations to measure the results of your retention efforts. With the percentage view, you can also benchmark against industries' results to grow your store
Product Journeys data so you can offer the right products for customer's repurchases
Sync segments to Shopify tags to automate your retention communication
Insights into your customer base, so you can build a journey specific for every segment
Dashboard with the most important KPIs to keep track of to build a stronger brand.
With this data, you will be able to build beautiful journeys and get better long-term growth with higher ROI.
Each customer has a unique journey with your brand. One of the best ways to target them is by the time they have bought from you.
With this journey data, you can learn how much value your users generate over time.
LTV is a piece of critical information for modern brands.
Learning about the value brought by customers is not enough, brands must act on it.
The best way to bring your customers back is to target them by recency, frequency, and monetary value.
With RFM analysis you can build communication automation for each of the segments to grow LTV.
To target each segment, you must craft unique communications for them.
We provide insights into their lifecycle, product preferences, and much more.
Seamless workflow: use directly in Shopify admin
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].